HostGator are among the biggest, earliest web hosting companies around today, they’re still posting an extraordinary average uptime of 99.93% over the past 12 months. Appex Hosting
Their fundamental shared hosting strategies included limitless storage, bandwidth, complimentary domain (for the first year), and a free SSL certificate. They also have excellent customer support, who connected through a live chat immediately and answered each question within a few seconds.
Unfortunately, lots of extra services, like backups and security, will be tacked on as extra fees. Plus, the renewal rates rise strongly after your very first term ends.
Pros of Using HostGator Shared
HostGator’s uptime performance utilized to be a problem in years past. Not anymore, based on our 12 months’ worth of tracking. Appex Hosting
On top of that, their customer support was quick and friendly. They’ll assist move your website over to their service free of charge. And newbies will like a great deal of the simple, instinctive options directed their method.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has actually published approximately 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we have actually seen but likewise not the worst.
The excellent part is that they have an uptime assurance which says that if they drop listed below 99.90%, you can get one month of credit on your account.
Clearly, any organized maintenance or impossible-to-predict hacks aren’t factored into this guarantee. You will, however, need to reach out and request for the credit by sending a support ticket to their billing department within one month.
We have actually begun to see a few other hosts appear with uptime warranties just recently, and it suggests all consumers win as a result. Competitors coming out and doing this assists raise the bar for the whole market. It forces everyone else in the market to either match their warranty and raise the standard level of service or danger falling behind.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Appex Hosting
HostGator’s servers had no issues keeping our website up and live over the past year.
What about their server speed?
HostGator delivered an average page packing time of 734 ms over the last 12 months.
This is definitely not the fastest speed we’ve seen however it’s decent enough to get a spot in our pros area. HostGator has enhanced its page loading times quite a lot. Not a very long time back, it took more than a second to fill our website.
Why is it essential to have a fast page filling time?
Slow page filling times have actually been revealed to impact your visitor’s experience directly. Which has a trickle-down effect to hitting your bottom line, too.
There are a couple of things you can do to accelerate your website without switching hosts. But if your host is regularly sluggish, it indicates you’ll constantly be battling a losing battle.
3. Great Assistance. Appex Hosting
Similar to other recognized providers like SiteGround and Dreamhost, HostGator supplies a knowledge base, phone, email, and live chat support.
We tested out their live chat choice.
We asked a basic concern about their shared hosting strategies and got linked to a customer representative within two minutes. The replies were fast and knowledgeable.
4. 45-Day Money-Back Guarantee.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an extra 2 weeks approximately to 45 days.
That implies you can utilize them for over a complete month and still get your purchase rate back if any problems pop up.
This 45-day money-back assurance applies to all shared, reseller, and VPS hosting packages.
The only catch is that this does not apply to HostGator’s devoted servers, administrative costs, set up costs for custom software. After combing through lots of Terms of Service files by now, we’ve found that these cautions are relatively typical in the hosting market.
So, for instance, if your plan included a free domain name, they’ll deduct the standard cost of $15.00 for the domain from the refund quantity. Appex Hosting
There are a few other indicate make. HostGator’s Terms provide up to 90 days to really release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just offered for brand-new plans or accounts. If you previously signed up for one, and are canceling a renewal or second effort, you will not get anything in return.
And lastly, foreign currency refunds are processed based upon the U.S. Dollar exchange rates.
5. Website Security Features Readily Available.
HostGator’s shared hosting plans are fairly bare-bones. You’re getting enough for one website, but not a whole lot of extras on top of it.
They do use a few additional security features like the capability to add SiteLock keeping an eye on to your site. This service will run daily, keeping an eye out for any prospective site breaches or hacks and let you understand instantly when they find it.
They also provide Spam Assassin on their email prepares to assist avoid spam from hitting your inbox in the first place.
The only drawback is that SiteLock will cost you a little extra. We’ll expand on this below in the Cons, but the sticker price is $1.99/ mo, billed annually at $23.88. Appex Hosting
6. Free Website & cPanel Migrations.
If this isn’t your first site, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have 1 month after sign-up to contact us and have them help move any website files, databases, scripts, and even a domain over for you.
This consists of a full cPanel transfer. So if you took place to have numerous website installs (like subdomains for one big site), you’re covered.
All of HostGator’s shared hosting plans featured a single website (or cPanel) migration consisted of. Different plans, like resellers, for instance, will get access to more (as much as 30).
A single free site migration isn’t a lot compared to some hosts. But it’s still better than nothing.
7. Very User-Friendly for Beginners.
HostGator is custom-made for novice blog writers or web designers. Appex Hosting
Their site is full of tutorials, walkthroughs, and more to assist you browse the murky world of DNS and information.
They also have extra functions for newbies who are aiming to establish a website without the inconvenience of working with other individuals to create, develop, and manage everything.
Their site contractor tool, Gator by HostGator, is one of the much better ones we’ve reviewed. It features free hosting and a domain, so you just require to buy a single account for all of the necessities.
The customizable design templates are all pretty modern, to begin with, and you can quickly personalize how they look by dragging and dropping each function. You’ll also get site analytics and a free SSL certificate to help protect your visitors’ personal data (like their physical place).
Gator by HostGator even comes with an eCommerce plan, so you can establish a fully-functioning online store with stock and more, all without stressing over payment entrances, plugins, or any other messy technology. It just works. Appex Hosting
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, frankly, unexpected (in a good way). We’re also fans of their uptime assurance.
Beyond that, their beginner-friendly method and handy customer care suggest that there’s a lot to like about their service.
We also ran into a few issues along the way while testing them out. Here are the most significant issues we found:. Appex Hosting
1. Lots of Extra Charges for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with initial rates starting at only $2.75/ month (for 36 months).
Their cheapest strategy (” Hatchling”) features a single domain name, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unrestricted storage, and a free SSL certificate. Basically, all of the core includes you require for a complete website.
That’s about all they provide in their default strategies. All of the ‘additional’ things, like website backups, Gmail access, SiteLock Monitoring, and SEO tools will all cost you extra when it’s time to checkout.
It’s disappointing since many of these functions are worded carefully on the site, like “available,” to make you think they’re consisted of. Browse the other top hosts we’ve reviewed and you’ll see that many of them, in fact, do toss these into their fundamental pricing.
It’s just when you get to the very end of the process, when you go to enter your billing details, that you’ll recognize all of these extra features will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their regular rates. However then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep numerous previous variations of your site on file in case you run into any issues.
So while the initial plan appears inexpensive initially, it starts to become quite expensive when all is said and done. Appex Hosting
2. Industry-Standard Rates ‘Techniques’.
In addition to extra fees, HostGator pulls two prices tricks that are pretty basic in the market.
The very first is advertising a low rate like $2.75/ month, just for you to realize that it requires you to prepay for a full three years to in fact get it. Otherwise, you’re looking at $10.95/ month for an actual single month’s worth of service.
That’s simply the start, though. Since on top of this, HostGator’s renewal prices leaps drastically after your preliminary strategy ends.
Let’s say you go ahead and lock-in that low rate for 3 years. You’ll be getting a respectable deal, no doubt.
The trouble starts when it’s time to renew your strategy in 3 years. At that point, your month-to-month rate for the very same strategy jumps to $6.95/ month (or $250.20 overall)– more than double what you simply spent for the exact same exact service.
Basically, they’re taking advantage of the fact that after a few years, the possibility of you wishing to change services is pretty low. You’re locked in for a while (like a cable television company or gym subscription).
Lots of other hosts we’ve examined pull this very same stunt. That doesn’t mean we have to like it. Appex Hosting