Their fundamental shared hosting strategies featured unrestricted storage, bandwidth, complimentary domain (for the first year), and a free SSL certificate. They also have excellent customer service, who connected through a live chat quickly and addressed each concern within a few seconds.
Many extra services, like backups and security, will be added on as extra costs. Plus, the renewal rates rise strongly after your first term ends.
Pros of Using HostGator Shared
Their client service was quick and friendly. They’ll assist move your website over to their service totally free. And novices will like a lot of the simple, instinctive alternatives directed their method.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has actually posted an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we have actually seen however likewise not the worst.
The excellent part is that they have an uptime assurance which states that if they drop listed below 99.90%, you can receive one month of credit on your account.
Obviously, any organized maintenance or impossible-to-predict hacks aren’t factored into this guarantee. You will, nevertheless, need to reach out and request the credit by submitting an assistance ticket to their billing department within thirty days.
We’ve begun to see a few other hosts appear with uptime assurances recently, and it means all customers win as a result. Rivals coming out and doing this assists raise the bar for the entire market. It requires everybody else in the market to either match their warranty and raise the standard level of service or risk falling back.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
HostGator’s servers had no issues keeping our website up and live over the past year.
Nevertheless what about their server speed?
HostGator provided a typical page filling time of 734 ms over the last 12 months.
This is certainly not the fastest speed we have actually seen but it’s decent enough to get an area in our pros area. HostGator has improved its page filling times rather a lot. Not a long time ago, it took more than a second to fill our site.
Why is it essential to have a fast page packing time?
Sluggish page filling times have been shown to impact your visitor’s experience directly. And that has a trickle-down result to striking your bottom line, too.
There are a few things you can do to speed up your website without changing hosts. However if your host is regularly slow, it suggests you’ll continuously be combating a losing battle.
Comparable to other recognized service providers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat assistance.
We evaluated out their live chat alternative.
We asked an easy concern about their shared hosting strategies and got linked to a client rep within two minutes. The replies were quick and well-informed.
4. 45-Day Money-Back Assurance.
HostGator is so positive in their service that they extend the industry-average 30-day refund policy an additional 2 weeks or so to 45 days.
That means you can use them for over a full month and still get your purchase rate back if any problems appear.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s dedicated servers, administrative charges, set up charges for custom software application. After combing through numerous Regards to Service documents by now, we have actually discovered that these cautions are relatively typical in the hosting market.
There are a couple of other indicate make. HostGator’s Terms provide as much as 90 days to in fact release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only offered for new strategies or accounts. So if you formerly signed up for one, and are canceling a renewal or 2nd attempt, you won’t get anything in return.
And finally, foreign currency refunds are processed based upon the U.S. Dollar currency exchange rate.
5. Website Security Includes Readily Available.
HostGator’s shared hosting plans are fairly bare-bones. You’re getting enough for one website, but not a lot of additionals on top of it.
Thankfully, they do use a few additional security functions like the ability to add SiteLock keeping track of to your site. This service will run daily, looking out for any prospective site breaches or hacks and let you know immediately when they discover it.
They likewise use Spam Assassin on their e-mail prepares to assist prevent spam from hitting your inbox in the first place.
6. Free Website & cPanel Migrations.
If this isn’t your very first site, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have thirty days after sign-up to get in touch and have them help move any site files, databases, scripts, and even a domain over for you.
This consists of a full cPanel transfer. So if you took place to have numerous site installs (like subdomains for one big site), you’re covered.
All of HostGator’s shared hosting plans included a single website (or cPanel) migration included. Various plans, like resellers, for example, will get access to more (as much as 30).
A single totally free website migration isn’t a lot compared to some hosts. It’s still much better than nothing.
7. Really User-Friendly for Beginners.
Their site has lots of tutorials, walkthroughs, and more to help you browse the dirty world of DNS and data centers.
They also have extra functions for beginners who are seeking to establish a site without the hassle of employing other individuals to create, build, and manage everything.
Their website builder tool, Gator by HostGator, is one of the much better ones we have actually reviewed. It includes complimentary hosting and a domain name, so you simply need to purchase a single account for all of the necessities.
The customizable design templates are all pretty contemporary, to begin with, and you can easily tailor how they look by dragging and dropping each function. You’ll also get website analytics and a complimentary SSL certificate to help protect your visitors’ individual information (like their physical location).
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, unexpected (in an excellent way). We’re also fans of their uptime guarantee.
Beyond that, their beginner-friendly method and handy customer care suggest that there’s a lot to like about their service.
1. Great Deals Of Bonus Costs for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with introductory prices beginning at only $2.75/ month (for 36 months).
Their least expensive plan (” Hatchling”) features a single domain name, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, limitless storage, and a free SSL certificate. Generally, all of the core includes you require for a total site.
That’s about all they offer in their default plans. All of the ‘additional’ things, like site backups, Gmail access, SiteLock Monitoring, and SEO tools will all cost you additional when it’s time to checkout.
It’s frustrating because a number of these functions are worded thoroughly on the site, like “offered,” to make you think they’re included. Browse the other leading hosts we’ve evaluated and you’ll see that a lot of them, in fact, do toss these into their standard pricing.
It’s just when you get to the very end of the process, when you go to enter your billing details, that you’ll realize all of these extra features will cost you, well, extra.
Gmail is the basic $5/month or $60/year per user, which is their typical prices. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep numerous previous variations of your website on file in case you run into any problems.
2. Industry-Standard Pricing ‘Tricks’.
In addition to additional fees, HostGator pulls 2 rates tricks that are quite standard in the industry.
The first is advertising a low rate like $2.75/ month, only for you to understand that it requires you to prepay for a full 3 years to really get it. Otherwise, you’re taking a look at $10.95/ month for a real single month’s worth of service.
That’s just the beginning. Because on top of this, HostGator’s renewal prices jumps drastically after your initial strategy ends.
So let’s state you proceed and lock-in that low rate for 3 years. You’ll be getting a pretty good deal, no doubt.
The difficulty begins when it’s time to restore your plan in three years. At that point, your regular monthly rate for the exact same strategy jumps to $6.95/ month (or $250.20 total)– more than double what you just paid for the same specific service.
Essentially, they’re preying on the reality that after a few years, the likelihood of you wanting to switch services is quite low. So you’re secured for a while (like a cable company or health club membership).