HostGator are one of the greatest, oldest webhosting companies around today, they’re still posting an incredible average uptime of 99.93% over the past 12 months. Hosting 360
Their basic shared hosting plans included limitless storage, bandwidth, complimentary domain (for the first year), and a complimentary SSL certificate. They also have fantastic customer service, who linked through a live chat instantly and responded to each concern within a couple of seconds.
Unfortunately, many extra services, like backups and security, will be tacked on as extra fees. Plus, the renewal rates increase aggressively after your first term ends.
Pros of Using HostGator Shared
HostGator’s uptime efficiency used to be an issue in years past. However not any longer, based upon our 12 months’ worth of tracking. Hosting 360
On top of that, their customer service was quick and friendly. They’ll assist move your site over to their service totally free. And novices will like a great deal of the simple, instinctive alternatives directed their way.
Here’s a quick summary:
1. Stable Uptime of 99.93%.
HostGator has posted an average of 99.93% uptime with a bit more than 6 hours of downtime over the last 12 months. That’s not the very best uptime we have actually seen but also not the worst.
The great part is that they have an uptime assurance which says that if they drop below 99.90%, you can receive one month of credit on your account.
Clearly, any organized maintenance or impossible-to-predict hacks aren’t factored into this warranty. You will, however, have to reach out and request the credit by sending an assistance ticket to their billing department within 1 month.
We’ve started to see a couple of other hosts appear with uptime assurances recently, and it suggests all clients win as a result. Rivals coming out and doing this helps raise the bar for the whole industry. It forces everyone else in the market to either match their assurance and raise the standard level of service or danger falling back.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. Hosting 360
HostGator’s servers had no problems keeping our website up and live over the past year.
What about their server speed?
HostGator provided an average page filling time of 734 ms over the last 12 months.
This is definitely not the fastest speed we have actually seen however it’s good enough to get an area in our pros area. HostGator has actually enhanced its page packing times quite a lot. Not a long time earlier, it took more than a 2nd to fill our website.
Why is it crucial to have a fast page packing time?
Sluggish page packing times have actually been revealed to impact your visitor’s experience straight. And that has a trickle-down result to hitting your bottom line, too.
There are a couple of things you can do to accelerate your website without switching hosts. However if your host is consistently slow, it implies you’ll continuously be battling a losing battle.
3. Excellent Assistance. Hosting 360
Comparable to other known providers like SiteGround and Dreamhost, HostGator provides a knowledge base, phone, e-mail, and live chat assistance.
We checked out their live chat option.
We asked an easy question about their shared hosting strategies and got connected to a client representative within 2 minutes. The replies were quick and well-informed.
4. 45-Day Money-Back Assurance.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional two weeks or so to 45 days.
That implies you can utilize them for over a full month and still get your purchase price back if any problems appear.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s dedicated servers, administrative charges, set up charges for custom software application. After combing through lots of Terms of Service documents by now, we’ve found that these cautions are fairly common in the hosting industry.
So, for instance, if your plan included a totally free domain, they’ll deduct the standard fee of $15.00 for the domain from the refund quantity. Hosting 360
There are a couple of other points to make. HostGator’s Terms give them as much as 90 days to in fact issue a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just offered for brand-new plans or accounts. So if you previously registered for one, and are canceling a renewal or 2nd effort, you won’t get anything in return.
And finally, foreign currency refunds are processed based upon the U.S. Dollar currency exchange rate.
5. Site Security Features Readily Available.
HostGator’s shared hosting plans are relatively bare-bones. You’re getting enough for one site, however not a great deal of additionals on top of it.
They do use a couple of extra security features like the ability to include SiteLock keeping an eye on to your site. This service will run daily, keeping an eye out for any possible site breaches or hacks and let you understand instantly when they find it.
They also use Spam Assassin on their e-mail prepares to help avoid spam from striking your inbox in the first place.
The only disadvantage is that SiteLock will cost you a little additional. We’ll broaden on this listed below in the Cons, but the price tag is $1.99/ mo, billed each year at $23.88. Hosting 360
6. Free Website & cPanel Migrations.
If this isn’t your first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have 30 days after sign-up to get in touch and have them help move any site files, databases, scripts, and even a domain over for you.
This consists of a full cPanel transfer. If you happened to have several site installs (like subdomains for one large website), you’re covered.
All of HostGator’s shared hosting plans come with a single site (or cPanel) migration consisted of. Different plans, like resellers, for instance, will get access to more (as much as 30).
A single totally free website migration isn’t a lot compared to some hosts. It’s still better than nothing.
7. Really User-Friendly for Beginners.
HostGator is custom-made for newbie bloggers or web designers. Hosting 360
Their site is full of tutorials, walkthroughs, and more to assist you navigate the murky world of DNS and data centers.
They also have additional features for novices who are looking to establish a website without the trouble of working with other individuals to develop, develop, and manage whatever.
Their website home builder tool, Gator by HostGator, is one of the much better ones we have actually evaluated. It features complimentary hosting and a domain name, so you simply need to buy a single represent all of the necessities.
The customizable design templates are all pretty modern-day, to begin with, and you can quickly tailor how they look by dragging and dropping each feature. You’ll also get website analytics and a totally free SSL certificate to help safeguard your visitors’ personal data (like their physical location).
Gator by HostGator even features an eCommerce plan, so you can establish a fully-functioning online store with inventory and more, all without stressing over payment gateways, plugins, or any other unpleasant innovation. It just works. Hosting 360
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, honestly, surprising (in an excellent way). We’re likewise fans of their uptime assurance.
Beyond that, their beginner-friendly technique and handy customer service suggest that there’s a lot to like about their service.
We likewise ran into a couple of issues along the way while evaluating them out. Here are the biggest problems we found:. Hosting 360
1. Great Deals Of Extra Charges for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with introductory prices starting at just $2.75/ month (for 36 months).
Their least expensive strategy (” Hatchling”) features a single domain, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unlimited storage, and a totally free SSL certificate. Basically, all of the core features you need for a complete site.
That’s about all they offer in their default strategies. All of the ‘additional’ stuff, like website backups, Gmail access, SiteLock Monitoring, and SEO tools will all cost you extra when it’s time to checkout.
It’s disappointing since much of these functions are worded thoroughly on the website, like “offered,” to make you believe they’re included. Search the other leading hosts we’ve evaluated and you’ll see that many of them, in fact, do throw these into their basic pricing.
It’s only when you get to the very end of the process, when you go to enter your billing information, that you’ll understand all of these extra features will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their typical prices. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep lots of previous variations of your website on file in case you run into any issues.
So while the initial plan appears low-cost in the beginning, it starts to become pretty costly when all is said and done. Hosting 360
2. Industry-Standard Rates ‘Tricks’.
In addition to extra costs, HostGator pulls two rates tricks that are quite basic in the industry.
The first is advertising a low rate like $2.75/ month, only for you to recognize that it requires you to prepay for a full three years to actually get it. Otherwise, you’re taking a look at $10.95/ month for an actual single month’s worth of service.
That’s just the beginning, though. Due to the fact that on top of this, HostGator’s renewal prices leaps significantly after your preliminary plan expires.
So let’s say you go ahead and lock-in that low rate for 3 years. You’ll be getting a pretty good offer, no doubt.
The trouble starts when it’s time to restore your plan in three years. At that point, your monthly rate for the very same plan leaps to $6.95/ month (or $250.20 overall)– more than double what you just paid for the same exact service.
Basically, they’re victimizing the reality that after a few years, the probability of you wishing to switch services is quite low. So you’re locked in for a while (like a cable television company or gym subscription).
Great deals of other hosts we have actually examined pull this very same stunt. Nevertheless, that doesn’t suggest we have to like it. Hosting 360