HostGator are among the most significant, oldest web hosting business around today, they’re still posting an amazing typical uptime of 99.93% over the past 12 months. Hosting Board
Their standard shared hosting plans featured unrestricted storage, bandwidth, totally free domain (for the very first year), and a totally free SSL certificate. They also have excellent client service, who connected through a live chat immediately and answered each concern within a couple of seconds.
Unfortunately, numerous extra services, like backups and security, will be tacked on as additional costs. Plus, the renewal rates increase aggressively after your very first term ends.
Pros of Using HostGator Shared
HostGator’s uptime performance utilized to be an issue in years past. Not anymore, based on our 12 months’ worth of tracking. Hosting Board
Their customer service was quick and friendly. They’ll assist move your website over to their service free of charge. And beginners will like a lot of the simple, intuitive alternatives directed their method.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has actually published an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we have actually seen however also not the worst.
The great part is that they have an uptime warranty which says that if they drop below 99.90%, you can receive one month of credit on your account.
Obviously, any scheduled upkeep or impossible-to-predict hacks aren’t factored into this assurance. You will, however, have to connect and request the credit by sending a support ticket to their billing department within thirty days.
We have actually begun to see a couple of other hosts turn up with uptime guarantees just recently, and it indicates all customers win as a result. Rivals coming out and doing this assists raise the bar for the whole market. It requires everyone else in the market to either match their guarantee and raise the standard level of service or threat falling back.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Hosting Board
HostGator’s servers had no concerns keeping our site up and live over the past year.
What about their server speed?
HostGator delivered a typical page filling time of 734 ms over the last 12 months.
This is absolutely not the fastest speed we have actually seen but it’s good enough to get an area in our pros section. HostGator has improved its page loading times rather a lot. Not a very long time back, it took more than a 2nd to fill our website.
Why is it crucial to have a fast page packing time?
Slow page packing times have been shown to impact your visitor’s experience directly. Which has a trickle-down effect to hitting your bottom line, too.
There are a few things you can do to accelerate your website without changing hosts. If your host is regularly slow, it suggests you’ll constantly be fighting a losing fight.
3. Excellent Support. Hosting Board
Similar to other recognized providers like SiteGround and Dreamhost, HostGator provides a knowledge base, phone, email, and live chat support.
We tested out their live chat alternative.
We asked a basic concern about their shared hosting plans and got linked to a customer representative within 2 minutes. The replies were fast and knowledgeable.
4. 45-Day Money-Back Warranty.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional 2 weeks or so to 45 days.
That implies you can use them for over a full month and still get your purchase price back if any issues appear.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting bundles.
The only catch is that this does not apply to HostGator’s devoted servers, administrative costs, install fees for customized software application. After combing through lots of Regards to Service documents by now, we have actually discovered that these caveats are relatively common in the hosting market.
For example, if your plan consisted of a complimentary domain name, they’ll deduct the standard cost of $15.00 for the domain from the refund amount. Hosting Board
There are a few other points to make. HostGator’s Terms give them as much as 90 days to in fact issue a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just offered for new strategies or accounts. If you previously signed up for one, and are canceling a renewal or 2nd attempt, you will not get anything in return.
And last but not least, foreign currency refunds are processed based on the U.S. Dollar exchange rates.
5. Site Security Features Available.
HostGator’s shared hosting strategies are fairly bare-bones. You’re getting enough for one site, however not a great deal of bonus on top of it.
Fortunately, they do offer a few extra security features like the ability to include SiteLock monitoring to your website. This service will run daily, keeping an eye out for any prospective website breaches or hacks and let you know quickly when they find it.
They likewise use Spam Assassin on their e-mail plans to assist avoid spam from striking your inbox in the first place.
The only drawback is that SiteLock will cost you a little extra. We’ll expand on this below in the Cons, however the price tag is $1.99/ mo, billed each year at $23.88. Hosting Board
6. Free Website & cPanel Migrations.
If this isn’t your very first website, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to get in touch and have them help move any site files, databases, scripts, and even a domain name over for you.
This consists of a full cPanel transfer. So if you happened to have multiple website installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting strategies included a single website (or cPanel) migration included. Different plans, like resellers, for instance, will get access to more (as much as 30).
A single complimentary site migration isn’t a lot compared to some hosts. But it’s still better than nothing.
7. Extremely User-Friendly for Beginners.
HostGator is custom-made for newbie bloggers or web designers. Hosting Board
Their website is complete of tutorials, walkthroughs, and more to assist you browse the murky world of DNS and data.
They likewise have additional functions for novices who are aiming to establish a website without the trouble of employing other individuals to design, develop, and handle whatever.
Their site contractor tool, Gator by HostGator, is one of the much better ones we have actually reviewed. It includes free hosting and a domain, so you just need to buy a single represent all of the necessities.
The personalized templates are all pretty modern-day, to begin with, and you can quickly tailor how they look by dragging and dropping each feature. You’ll also get website analytics and a free SSL certificate to help secure your visitors’ individual information (like their physical location).
Gator by HostGator even features an eCommerce strategy, so you can set up a fully-functioning online store with inventory and more, all without worrying about payment gateways, plugins, or any other untidy technology. It simply works. Hosting Board
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, honestly, unexpected (in an excellent way). We’re likewise fans of their uptime assurance.
Beyond that, their beginner-friendly technique and practical customer care imply that there’s a lot to like about their service.
Unfortunately, we likewise encountered a couple of problems along the way while evaluating them out. Here are the most significant issues we discovered:. Hosting Board
1. Great Deals Of Bonus Costs for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with introductory pricing beginning at only $2.75/ month (for 36 months).
Their cheapest plan (” Hatchling”) features a single domain name, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unlimited storage, and a complimentary SSL certificate. Essentially, all of the core features you require for a total site.
Nevertheless, that’s about all they provide in their default plans. All of the ‘extra’ stuff, like site backups, Gmail gain access to, SiteLock Monitoring, and SEO tools will all cost you additional when it’s time to checkout.
It’s disappointing because a lot of these features are worded thoroughly on the site, like “offered,” to make you think they’re consisted of. Search the other leading hosts we have actually reviewed and you’ll see that a number of them, in fact, do throw these into their fundamental rates.
It’s just when you get to the very end of the process, when you go to enter your billing information, that you’ll understand all of these additional functions will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their normal rates. However then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they do not even keep many previous variations of your website on file in case you run into any problems.
So while the initial plan appears low-cost at first, it begins to end up being quite costly when all is said and done. Hosting Board
2. Industry-Standard Prices ‘Techniques’.
In addition to extra fees, HostGator pulls 2 pricing tricks that are quite standard in the market.
The first is promoting a low rate like $2.75/ month, just for you to recognize that it requires you to prepay for a complete three years to in fact get it. Otherwise, you’re looking at $10.95/ month for an actual single month’s worth of service.
That’s simply the start, however. Since on top of this, HostGator’s renewal rates leaps significantly after your preliminary plan ends.
So let’s state you go ahead and lock-in that low rate for 3 years. You’ll be getting a respectable offer, no doubt.
The problem begins when it’s time to restore your plan in 3 years. At that point, your monthly rate for the very same plan jumps to $6.95/ month (or $250.20 overall)– more than double what you just spent for the same precise service.
Essentially, they’re preying on the reality that after a few years, the possibility of you wishing to switch services is quite low. So you’re secured for a while (like a cable television business or health club membership).
Lots of other hosts we have actually examined pull this same stunt. That does not suggest we have to like it. Hosting Board