HostGator are among the greatest, earliest web hosting companies around today, they’re still publishing an incredible average uptime of 99.93% over the past 12 months. Hosting Concepts
Their standard shared hosting strategies come with unrestricted storage, bandwidth, complimentary domain (for the very first year), and a totally free SSL certificate. They also have excellent customer care, who linked through a live chat immediately and answered each concern within a couple of seconds.
Sadly, lots of additional services, like backups and security, will be tacked on as extra charges. Plus, the renewal rates rise strongly after your first term ends.
Pros of Using HostGator Shared
HostGator’s uptime efficiency used to be an issue in years past. Not any longer, based on our 12 months’ worth of tracking. Hosting Concepts
On top of that, their client service was quick and friendly. They’ll assist move your website over to their service totally free. And newbies will like a lot of the basic, user-friendly alternatives directed their method.
Here’s a quick summary:
1. Stable Uptime of 99.93%.
HostGator has actually posted an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen however also not the worst.
The excellent part is that they have an uptime guarantee which states that if they drop below 99.90%, you can get one month of credit on your account.
Clearly, any scheduled upkeep or impossible-to-predict hacks aren’t factored into this assurance. You will, however, have to connect and request the credit by submitting an assistance ticket to their billing department within 30 days.
We’ve started to see a couple of other hosts appear with uptime guarantees just recently, and it implies all clients win as a result. Rivals coming out and doing this assists raise the bar for the whole industry. It requires everyone else in the market to either match their warranty and raise the standard level of service or danger falling behind.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. Hosting Concepts
HostGator’s servers had no issues keeping our website up and live over the past year.
What about their server speed?
HostGator provided an average page packing time of 734 ms over the last 12 months.
This is absolutely not the fastest speed we’ve seen however it’s decent enough to get a spot in our pros area. HostGator has actually enhanced its page packing times rather a lot. Not a very long time earlier, it took more than a second to load our website.
Why is it essential to have a fast page packing time?
Slow page loading times have been revealed to impact your visitor’s experience directly. And that has a trickle-down effect to hitting your bottom line, too.
There are a few things you can do to accelerate your site without switching hosts. However if your host is consistently sluggish, it indicates you’ll constantly be fighting a losing battle.
3. Good Support. Hosting Concepts
Similar to other recognized service providers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat support.
We tested out their live chat option.
We asked a simple concern about their shared hosting plans and got connected to a customer representative within 2 minutes. The replies were fast and knowledgeable.
4. 45-Day Money-Back Guarantee.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional two weeks or two to 45 days.
That implies you can use them for over a full month and still get your purchase rate back if any concerns turn up.
This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting packages.
The only catch is that this does not apply to HostGator’s devoted servers, administrative charges, set up charges for custom-made software application. After combing through lots of Terms of Service files by now, we have actually discovered that these caveats are relatively typical in the hosting market.
So, for instance, if your strategy consisted of a totally free domain name, they’ll deduct the basic charge of $15.00 for the domain from the refund quantity. Hosting Concepts
There are a few other points to make. HostGator’s Terms give them approximately 90 days to actually provide a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just offered for new plans or accounts. If you previously signed up for one, and are canceling a renewal or second effort, you will not get anything in return.
And lastly, foreign currency refunds are processed based upon the U.S. Dollar currency exchange rate.
5. Site Security Includes Readily Available.
HostGator’s shared hosting strategies are relatively bare-bones. You’re getting enough for one website, but not a great deal of additionals on top of it.
Luckily, they do provide a couple of extra security features like the capability to add SiteLock keeping an eye on to your website. This service will run daily, watching out for any potential site breaches or hacks and let you know immediately when they find it.
They likewise use Spam Assassin on their e-mail prepares to assist avoid spam from striking your inbox in the first place.
The only downside is that SiteLock will cost you a little extra. We’ll broaden on this below in the Cons, however the sticker price is $1.99/ mo, billed yearly at $23.88. Hosting Concepts
6. Free Site & cPanel Migrations.
If this isn’t your very first website, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have 30 days after sign-up to get in touch and have them help move any site files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. So if you took place to have multiple site installs (like subdomains for one big website), you’re covered.
All of HostGator’s shared hosting strategies come with a single website (or cPanel) migration included. Different strategies, like resellers, for instance, will get access to more (as much as 30).
A single complimentary site migration isn’t a lot compared to some hosts. However it’s still better than nothing.
7. Very User-Friendly for Beginners.
HostGator is custom-made for novice blog writers or webmasters. Hosting Concepts
Their site is complete of tutorials, walkthroughs, and more to assist you navigate the murky world of DNS and information.
They also have additional functions for newbies who are looking to set up a website without the inconvenience of hiring other people to develop, build, and manage whatever.
Their site contractor tool, Gator by HostGator, is one of the much better ones we have actually evaluated. It comes with complimentary hosting and a domain, so you just require to buy a single account for all of the necessities.
The adjustable design templates are all pretty modern, to begin with, and you can quickly personalize how they look by dragging and dropping each function. You’ll likewise get site analytics and a free SSL certificate to assist safeguard your visitors’ individual information (like their physical area).
Gator by HostGator even features an eCommerce strategy, so you can establish a fully-functioning online store with stock and more, all without stressing over payment entrances, plugins, or any other unpleasant technology. It just works. Hosting Concepts
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, honestly, surprising (in a great way). We’re also fans of their uptime warranty.
Beyond that, their beginner-friendly method and practical customer service indicate that there’s a lot to like about their service.
Unfortunately, we also ran into a few concerns along the way while testing them out. Here are the greatest issues we found:. Hosting Concepts
1. Great Deals Of Bonus Charges for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with initial rates starting at only $2.75/ month (for 36 months).
Their least expensive plan (” Hatchling”) comes with a single domain, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unlimited storage, and a totally free SSL certificate. Essentially, all of the core features you require for a total site.
That’s about all they offer in their default strategies. All of the ‘extra’ things, like website backups, Gmail access, SiteLock Monitoring, and SEO tools will all cost you additional when it’s time to checkout.
It’s disappointing due to the fact that a number of these functions are worded thoroughly on the website, like “readily available,” to make you believe they’re consisted of. Browse the other top hosts we’ve evaluated and you’ll see that a number of them, in fact, do toss these into their basic prices.
It’s only when you get to the very end of the process, when you go to enter your billing details, that you’ll realize all of these extra functions will cost you, well, additional.
Gmail is the standard $5/month or $60/year per user, which is their normal rates. However then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they do not even keep many previous variations of your website on file in case you face any problems.
While the preliminary strategy appears economical at first, it begins to end up being pretty expensive when all is stated and done. Hosting Concepts
2. Industry-Standard Rates ‘Techniques’.
In addition to extra charges, HostGator pulls two rates tricks that are pretty standard in the market.
The very first is marketing a low rate like $2.75/ month, only for you to understand that it requires you to prepay for a complete 3 years to actually get it. Otherwise, you’re looking at $10.95/ month for an actual single month’s worth of service.
That’s simply the start, however. Because on top of this, HostGator’s renewal pricing jumps considerably after your initial plan ends.
Let’s say you go ahead and lock-in that low rate for three years. You’ll be getting a pretty good deal, no doubt.
The problem begins when it’s time to restore your strategy in 3 years. At that point, your regular monthly rate for the same plan leaps to $6.95/ month (or $250.20 overall)– more than double what you simply paid for the exact same precise service.
Basically, they’re preying on the reality that after a couple of years, the possibility of you wanting to change services is pretty low. You’re locked in for a while (like a cable television company or health club subscription).
Lots of other hosts we have actually reviewed pull this same stunt. That does not mean we have to like it. Hosting Concepts