HostGator are among the greatest, oldest web hosting business around today, they’re still publishing an extraordinary typical uptime of 99.93% over the past 12 months. Hosting Homes
Their standard shared hosting plans included endless storage, bandwidth, complimentary domain (for the first year), and a totally free SSL certificate. They likewise have fantastic customer service, who connected through a live chat instantly and responded to each question within a few seconds.
Regrettably, lots of extra services, like backups and security, will be added as additional fees. Plus, the renewal rates rise strongly after your first term expires.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be an issue in years past. Not any longer, based on our 12 months’ worth of tracking. Hosting Homes
On top of that, their customer support was quick and friendly. They’ll help move your site over to their service free of charge. And newbies will like a great deal of the basic, instinctive choices directed their method.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has published an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the best uptime we have actually seen but likewise not the worst.
The good part is that they have an uptime assurance which states that if they drop below 99.90%, you can receive one month of credit on your account.
Certainly, any scheduled maintenance or impossible-to-predict hacks aren’t factored into this assurance. You will, however, need to reach out and request the credit by submitting a support ticket to their billing department within one month.
We’ve begun to see a couple of other hosts pop up with uptime guarantees just recently, and it suggests all consumers win as a result. Competitors coming out and doing this assists raise the bar for the entire market. It requires everyone else in the market to either match their warranty and raise the basic level of service or danger falling back.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Hosting Homes
HostGator’s servers had no concerns keeping our website up and live over the past year.
What about their server speed?
HostGator delivered an average page loading time of 734 ms over the last 12 months.
This is certainly not the fastest speed we have actually seen but it’s decent enough to get an area in our pros area. HostGator has improved its page filling times quite a lot. Not a very long time earlier, it took more than a second to fill our site.
Why is it crucial to have a quick page loading time?
Sluggish page packing times have been revealed to affect your visitor’s experience straight. And that has a trickle-down impact to hitting your bottom line, too.
There are a couple of things you can do to accelerate your website without changing hosts. If your host is regularly slow, it suggests you’ll continuously be fighting a losing battle.
3. Excellent Assistance. Hosting Homes
Comparable to other recognized companies like SiteGround and Dreamhost, HostGator supplies a knowledge base, phone, e-mail, and live chat assistance.
We tested out their live chat option.
We asked a simple question about their shared hosting strategies and got connected to a consumer rep within 2 minutes. The replies were fast and well-informed.
4. 45-Day Money-Back Assurance.
HostGator is so positive in their service that they extend the industry-average 30-day refund policy an additional two weeks approximately to 45 days.
That indicates you can use them for over a full month and still get your purchase cost back if any issues pop up.
This 45-day money-back assurance applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s dedicated servers, administrative fees, install costs for custom software application. After combing through numerous Terms of Service files by now, we have actually found that these cautions are fairly typical in the hosting industry.
So, for instance, if your strategy included a totally free domain name, they’ll subtract the basic fee of $15.00 for the domain from the refund amount. Hosting Homes
There are a few other points to make. HostGator’s Terms give them approximately 90 days to really issue a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only readily available for new plans or accounts. So if you formerly signed up for one, and are canceling a renewal or 2nd effort, you won’t get anything in return.
And last but not least, foreign currency refunds are processed based on the U.S. Dollar exchange rates.
5. Site Security Includes Readily Available.
HostGator’s shared hosting plans are relatively bare-bones. You’re getting enough for one site, however not a lot of bonus on top of it.
Thankfully, they do provide a few extra security features like the ability to include SiteLock keeping an eye on to your site. This service will run daily, watching out for any prospective website breaches or hacks and let you know instantly when they discover it.
They likewise use Spam Assassin on their e-mail plans to assist prevent spam from striking your inbox in the first place.
The only downside is that SiteLock will cost you a little extra. We’ll expand on this listed below in the Cons, but the sticker price is $1.99/ mo, billed annually at $23.88. Hosting Homes
6. Free Site & cPanel Migrations.
If this isn’t your very first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have 30 days after sign-up to get in touch and have them help move any website files, databases, scripts, and even a domain over for you.
This includes a full cPanel transfer. If you took place to have numerous site installs (like subdomains for one large website), you’re covered.
All of HostGator’s shared hosting strategies included a single website (or cPanel) migration included. Different plans, like resellers, for instance, will get access to more (up to 30).
A single totally free website migration isn’t a lot compared to some hosts. It’s still better than absolutely nothing.
7. Really User-Friendly for Beginners.
HostGator is tailor-made for newbie bloggers or webmasters. Hosting Homes
Their website is full of tutorials, walkthroughs, and more to assist you browse the dirty world of DNS and information.
They also have additional features for novices who are wanting to set up a site without the trouble of employing other people to design, construct, and manage whatever.
Their website contractor tool, Gator by HostGator, is among the better ones we have actually evaluated. It includes totally free hosting and a domain name, so you simply require to buy a single represent all of the needs.
The adjustable templates are all quite contemporary, to begin with, and you can easily customize how they look by dragging and dropping each feature. You’ll also get website analytics and a free SSL certificate to assist secure your visitors’ individual data (like their physical location).
Gator by HostGator even comes with an eCommerce plan, so you can set up a fully-functioning online store with inventory and more, all without worrying about payment gateways, plugins, or any other unpleasant technology. It simply works. Hosting Homes
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, honestly, unexpected (in a great way). We’re also fans of their uptime guarantee.
Beyond that, their beginner-friendly method and practical customer support indicate that there’s a lot to like about their service.
We likewise ran into a few concerns along the method while checking them out. Here are the most significant problems we found:. Hosting Homes
1. Lots of Additional Charges for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with introductory rates beginning at just $2.75/ month (for 36 months).
Their least expensive strategy (” Hatchling”) comes with a single domain name, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unrestricted storage, and a totally free SSL certificate. Generally, all of the core includes you need for a complete website.
Nevertheless, that has to do with all they provide in their default strategies. All of the ‘extra’ stuff, like site backups, Gmail access, SiteLock Monitoring, and SEO tools will all cost you extra when it’s time to checkout.
It’s disappointing due to the fact that a lot of these features are worded carefully on the website, like “offered,” to make you think they’re consisted of. Browse the other top hosts we have actually reviewed and you’ll see that much of them, in fact, do toss these into their standard prices.
It’s only when you get to the very end of the procedure, when you go to enter your billing info, that you’ll understand all of these additional features will cost you, well, additional.
Gmail is the standard $5/month or $60/year per user, which is their typical rates. However then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they don’t even keep lots of previous variations of your site on file in case you face any issues.
While the preliminary plan appears inexpensive at first, it starts to become pretty costly when all is stated and done. Hosting Homes
2. Industry-Standard Pricing ‘Tricks’.
In addition to additional costs, HostGator pulls two pricing techniques that are quite basic in the industry.
The first is advertising a low rate like $2.75/ month, only for you to understand that it needs you to prepay for a complete 3 years to actually get it. Otherwise, you’re looking at $10.95/ month for an actual single month’s worth of service.
That’s simply the beginning, however. Because on top of this, HostGator’s renewal prices jumps dramatically after your preliminary plan ends.
Let’s say you go ahead and lock-in that low rate for three years. You’ll be getting a pretty good offer, no doubt.
The problem starts when it’s time to restore your strategy in 3 years. At that point, your regular monthly rate for the exact same plan jumps to $6.95/ month (or $250.20 total)– more than double what you simply paid for the very same precise service.
Essentially, they’re preying on the fact that after a few years, the probability of you wishing to change services is pretty low. So you’re secured for a while (like a cable business or health club membership).
Great deals of other hosts we have actually evaluated pull this very same stunt. That does not imply we have to like it. Hosting Homes