HostGator are one of the biggest, earliest webhosting companies around today, they’re still publishing an extraordinary average uptime of 99.93% over the past 12 months. Hosting House
Their fundamental shared hosting strategies come with endless storage, bandwidth, complimentary domain (for the first year), and a complimentary SSL certificate. They also have great customer service, who connected through a live chat quickly and answered each question within a couple of seconds.
Numerous additional services, like backups and security, will be added on as extra fees. Plus, the renewal rates increase strongly after your very first term ends.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be a problem in years past. Not anymore, based on our 12 months’ worth of tracking. Hosting House
On top of that, their customer support was fast and friendly. They’ll assist move your site over to their service free of charge. And beginners will like a great deal of the easy, instinctive alternatives directed their method.
Here’s a quick summary:
1. Steady Uptime of 99.93%.
HostGator has published approximately 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen but likewise not the worst.
The great part is that they have an uptime warranty which states that if they drop below 99.90%, you can receive one month of credit on your account.
Obviously, any planned maintenance or impossible-to-predict hacks aren’t factored into this warranty. You will, however, need to reach out and request for the credit by sending an assistance ticket to their billing department within one month.
We’ve started to see a few other hosts turn up with uptime assurances just recently, and it indicates all customers win as a result. Competitors coming out and doing this helps raise the bar for the entire industry. It requires everyone else in the market to either match their guarantee and raise the standard level of service or threat falling back.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. Hosting House
HostGator’s servers had no concerns keeping our site up and live over the past year.
What about their server speed?
HostGator provided a typical page packing time of 734 ms over the last 12 months.
This is definitely not the fastest speed we have actually seen but it’s good enough to get an area in our pros area. HostGator has actually improved its page packing times rather a lot. Not a long time back, it took more than a 2nd to fill our site.
Why is it important to have a quick page loading time?
Sluggish page filling times have actually been shown to affect your visitor’s experience straight. Which has a trickle-down impact to striking your bottom line, too.
There are a couple of things you can do to speed up your website without switching hosts. If your host is regularly sluggish, it suggests you’ll continuously be combating a losing battle.
3. Excellent Support. Hosting House
Comparable to other recognized service providers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat assistance.
We tested out their live chat option.
We asked a simple question about their shared hosting plans and got linked to a customer rep within 2 minutes. The replies were fast and knowledgeable.
4. 45-Day Money-Back Assurance.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an extra 2 weeks or so to 45 days.
That indicates you can use them for over a complete month and still get your purchase rate back if any issues appear.
This 45-day money-back assurance applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s dedicated servers, administrative charges, set up charges for customized software application. After combing through many Terms of Service documents by now, we’ve found that these cautions are fairly common in the hosting market.
So, for instance, if your strategy included a free domain name, they’ll deduct the basic cost of $15.00 for the domain from the refund amount. Hosting House
There are a couple of other indicate make. HostGator’s Terms provide up to 90 days to really provide a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only readily available for brand-new strategies or accounts. If you formerly signed up for one, and are canceling a renewal or second attempt, you won’t get anything in return.
And finally, foreign currency refunds are processed based upon the U.S. Dollar currency exchange rate.
5. Website Security Features Offered.
HostGator’s shared hosting strategies are relatively bare-bones. You’re getting enough for one website, but not a lot of extras on top of it.
Luckily, they do provide a couple of extra security features like the capability to include SiteLock keeping track of to your website. This service will run daily, looking out for any possible site breaches or hacks and let you understand quickly when they find it.
They likewise provide Spam Assassin on their email plans to help prevent spam from striking your inbox in the first place.
The only disadvantage is that SiteLock will cost you a little extra. We’ll broaden on this below in the Cons, but the price tag is $1.99/ mo, billed every year at $23.88. Hosting House
6. Free Website & cPanel Migrations.
If this isn’t your very first site, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them help move any website files, databases, scripts, and even a domain name over for you.
This includes a complete cPanel transfer. If you took place to have multiple website installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting plans included a single site (or cPanel) migration consisted of. Different strategies, like resellers, for example, will get access to more (as much as 30).
A single free site migration isn’t a lot compared to some hosts. It’s still much better than nothing.
7. Really User-Friendly for Beginners.
HostGator is custom-made for novice bloggers or web designers. Hosting House
Their website has plenty of tutorials, walkthroughs, and more to assist you navigate the murky world of DNS and data centers.
They likewise have extra functions for newbies who are aiming to set up a site without the trouble of hiring other individuals to create, develop, and handle whatever.
Their site home builder tool, Gator by HostGator, is among the better ones we have actually examined. It comes with free hosting and a domain name, so you just require to purchase a single account for all of the necessities.
The personalized templates are all pretty contemporary, to begin with, and you can easily customize how they look by dragging and dropping each function. You’ll likewise get site analytics and a free SSL certificate to assist secure your visitors’ personal data (like their physical location).
Gator by HostGator even comes with an eCommerce strategy, so you can set up a fully-functioning online shop with inventory and more, all without stressing over payment gateways, plugins, or any other messy innovation. It just works. Hosting House
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, honestly, surprising (in an excellent way). We’re likewise fans of their uptime guarantee.
Beyond that, their beginner-friendly method and handy customer service indicate that there’s a lot to like about their service.
We likewise ran into a couple of concerns along the method while checking them out. Here are the most significant issues we discovered:. Hosting House
1. Lots of Additional Costs for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with introductory pricing beginning at only $2.75/ month (for 36 months).
Their least expensive plan (” Hatchling”) features a single domain, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unrestricted storage, and a free SSL certificate. Basically, all of the core features you require for a complete site.
That’s about all they supply in their default strategies. All of the ‘additional’ stuff, like site backups, Gmail gain access to, SiteLock Tracking, and SEO tools will all cost you additional when it’s time to checkout.
It’s frustrating because a lot of these functions are worded carefully on the website, like “available,” to make you believe they’re consisted of. Browse the other top hosts we have actually reviewed and you’ll see that much of them, in fact, do toss these into their fundamental prices.
It’s just when you get to the very end of the procedure, when you go to enter your billing details, that you’ll realize all of these additional functions will cost you, well, additional.
Gmail is the standard $5/month or $60/year per user, which is their typical pricing. But then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they do not even keep numerous previous versions of your site on file in case you face any issues.
While the preliminary strategy seems economical at initially, it begins to end up being quite expensive when all is stated and done. Hosting House
2. Industry-Standard Pricing ‘Tricks’.
In addition to extra fees, HostGator pulls 2 prices techniques that are pretty standard in the industry.
The very first is marketing a low rate like $2.75/ month, just for you to realize that it needs you to prepay for a full 3 years to in fact get it. Otherwise, you’re taking a look at $10.95/ month for a real single month’s worth of service.
That’s just the start, though. Due to the fact that on top of this, HostGator’s renewal pricing leaps considerably after your preliminary strategy expires.
Let’s say you go ahead and lock-in that low rate for 3 years. You’ll be getting a pretty good deal, no doubt.
The difficulty starts when it’s time to restore your strategy in three years. At that point, your monthly rate for the exact same plan leaps to $6.95/ month (or $250.20 overall)– more than double what you simply paid for the same exact service.
Basically, they’re victimizing the truth that after a couple of years, the probability of you wishing to change services is quite low. So you’re locked in for a while (like a cable television company or fitness center membership).
Great deals of other hosts we have actually evaluated pull this same stunt. However, that does not imply we need to like it. Hosting House