Their fundamental shared hosting plans come with unlimited storage, bandwidth, totally free domain (for the first year), and a complimentary SSL certificate. They likewise have great customer support, who linked through a live chat immediately and responded to each question within a couple of seconds.
Regrettably, lots of extra services, like backups and security, will be added as extra fees. Plus, the renewal rates rise strongly after your first term ends.
Pros of Using HostGator Shared
On top of that, their customer support was quick and friendly. They’ll assist move your website over to their service totally free. And beginners will like a lot of the simple, user-friendly options directed their method.
Here’s a quick summary:
1. Steady Uptime of 99.93%.
HostGator has published an average of 99.93% uptime with a bit more than 6 hours of downtime over the last 12 months. That’s not the best uptime we’ve seen but likewise not the worst.
The good part is that they have an uptime guarantee which says that if they drop below 99.90%, you can get one month of credit on your account.
Obviously, any organized upkeep or impossible-to-predict hacks aren’t factored into this assurance. You will, nevertheless, have to connect and request the credit by submitting an assistance ticket to their billing department within 30 days.
We’ve begun to see a couple of other hosts pop up with uptime guarantees just recently, and it implies all clients win as a result. Competitors coming out and doing this helps raise the bar for the whole industry. It requires everybody else in the market to either match their warranty and raise the standard level of service or threat falling behind.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
HostGator’s servers had no issues keeping our website up and live over the past year.
Nevertheless what about their server speed?
HostGator delivered an average page filling time of 734 ms over the last 12 months.
This is certainly not the fastest speed we’ve seen however it’s decent enough to get a spot in our pros area. HostGator has enhanced its page loading times quite a lot. Not a long time back, it took more than a 2nd to pack our site.
Why is it important to have a quick page packing time?
Slow page packing times have been revealed to impact your visitor’s experience directly. And that has a trickle-down impact to striking your bottom line, too.
There are a couple of things you can do to speed up your website without switching hosts. However if your host is consistently sluggish, it indicates you’ll continuously be combating a losing battle.
Comparable to other recognized companies like SiteGround and Dreamhost, HostGator provides a knowledge base, phone, e-mail, and live chat support.
We checked out their live chat option.
We asked a simple question about their shared hosting plans and got linked to a consumer associate within 2 minutes. The replies were quickly and well-informed.
4. 45-Day Money-Back Assurance.
HostGator is so positive in their service that they extend the industry-average 30-day refund policy an additional 2 weeks or two to 45 days.
That means you can utilize them for over a complete month and still get your purchase price back if any concerns pop up.
This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s devoted servers, administrative fees, set up fees for custom-made software application. After combing through numerous Terms of Service files by now, we’ve found that these cautions are relatively typical in the hosting market.
There are a couple of other indicate make. HostGator’s Terms give them approximately 90 days to in fact release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just available for brand-new strategies or accounts. If you formerly signed up for one, and are canceling a renewal or 2nd attempt, you won’t get anything in return.
And finally, foreign currency refunds are processed based on the U.S. Dollar currency exchange rate.
5. Site Security Features Readily Available.
HostGator’s shared hosting plans are fairly bare-bones. You’re getting enough for one site, but not a lot of bonus on top of it.
They do provide a couple of additional security features like the capability to include SiteLock keeping an eye on to your site. This service will run daily, looking out for any potential site breaches or hacks and let you understand immediately when they discover it.
They likewise provide Spam Assassin on their email plans to help prevent spam from striking your inbox in the first place.
6. Free Website & cPanel Migrations.
If this isn’t your first site, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to get in touch and have them assist move any site files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. If you took place to have several site installs (like subdomains for one big site), you’re covered.
All of HostGator’s shared hosting strategies featured a single site (or cPanel) migration consisted of. Various strategies, like resellers, for instance, will get access to more (up to 30).
A single complimentary website migration isn’t a lot compared to some hosts. It’s still better than nothing.
7. Extremely User-Friendly for Beginners.
Their website has lots of tutorials, walkthroughs, and more to help you browse the dirty world of DNS and data centers.
They likewise have additional functions for novices who are aiming to establish a website without the trouble of employing other people to create, develop, and handle everything.
Their website home builder tool, Gator by HostGator, is one of the much better ones we have actually evaluated. It comes with totally free hosting and a domain name, so you just need to buy a single account for all of the requirements.
The personalized design templates are all quite modern, to begin with, and you can easily customize how they look by dragging and dropping each function. You’ll also get website analytics and a totally free SSL certificate to assist safeguard your visitors’ individual information (like their physical place).
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, frankly, unexpected (in an excellent way). We’re also fans of their uptime guarantee.
Beyond that, their beginner-friendly approach and handy customer support mean that there’s a lot to like about their service.
1. Great Deals Of Bonus Costs for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with initial pricing beginning at just $2.75/ month (for 36 months).
Their cheapest strategy (” Hatchling”) features a single domain, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unrestricted storage, and a totally free SSL certificate. Essentially, all of the core includes you need for a total site.
That’s about all they offer in their default plans. All of the ‘additional’ things, like website backups, Gmail gain access to, SiteLock Monitoring, and SEO tools will all cost you additional when it’s time to checkout.
It’s disappointing because much of these functions are worded carefully on the website, like “available,” to make you think they’re included. Browse the other leading hosts we’ve evaluated and you’ll see that a number of them, in fact, do throw these into their fundamental pricing.
It’s just when you get to the very end of the process, when you go to enter your billing info, that you’ll realize all of these extra features will cost you, well, extra.
Gmail is the standard $5/month or $60/year per user, which is their regular pricing. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they don’t even keep many previous versions of your site on file in case you run into any problems.
2. Industry-Standard Rates ‘Tricks’.
In addition to extra fees, HostGator pulls two pricing techniques that are quite basic in the industry.
The first is marketing a low rate like $2.75/ month, just for you to realize that it needs you to prepay for a complete three years to actually get it. Otherwise, you’re taking a look at $10.95/ month for a real single month’s worth of service.
That’s just the beginning. Due to the fact that on top of this, HostGator’s renewal rates leaps considerably after your initial plan ends.
So let’s say you proceed and lock-in that low rate for 3 years. You’ll be getting a pretty good deal, no doubt.
The problem starts when it’s time to renew your plan in three years. At that point, your regular monthly rate for the very same plan leaps to $6.95/ month (or $250.20 total)– more than double what you just paid for the same specific service.
Basically, they’re taking advantage of the fact that after a few years, the possibility of you wanting to change services is pretty low. You’re locked in for a while (like a cable company or fitness center subscription).