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HostGator are one of the biggest, oldest web hosting companies around today, they’re still posting an extraordinary average uptime of 99.93% over the past 12 months. Hosting Service Inc
Their standard shared hosting strategies come with unlimited storage, bandwidth, free domain (for the first year), and a complimentary SSL certificate. They likewise have terrific customer service, who connected through a live chat quickly and addressed each concern within a few seconds.
Many additional services, like backups and security, will be tacked on as extra charges. Plus, the renewal rates rise aggressively after your first term ends.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be an issue in years past. But not any longer, based upon our 12 months’ worth of tracking. Hosting Service Inc
Their consumer service was fast and friendly. They’ll help move your website over to their service for free. And beginners will like a great deal of the basic, instinctive choices directed their way.
Here’s a quick summary:
1. Stable Uptime of 99.93%.
HostGator has published an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we have actually seen but also not the worst.
The great part is that they have an uptime guarantee which says that if they drop listed below 99.90%, you can receive one month of credit on your account.
Undoubtedly, any scheduled maintenance or impossible-to-predict hacks aren’t factored into this guarantee. You will, however, have to reach out and request the credit by sending a support ticket to their billing department within 1 month.
We’ve started to see a few other hosts turn up with uptime assurances just recently, and it means all clients win as a result. Rivals coming out and doing this helps raise the bar for the entire industry. It requires everybody else in the market to either match their guarantee and raise the standard level of service or danger falling back.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Hosting Service Inc
HostGator’s servers had no concerns keeping our website up and live over the past year.
What about their server speed?
HostGator provided an average page loading time of 734 ms over the last 12 months.
This is absolutely not the fastest speed we’ve seen but it’s decent enough to get an area in our pros section. Moreover, HostGator has actually enhanced its page packing times rather a lot. Not a very long time back, it took more than a second to pack our website.
Why is it important to have a quick page packing time?
Sluggish page loading times have been revealed to impact your visitor’s experience directly. Which has a trickle-down effect to hitting your bottom line, too.
There are a couple of things you can do to accelerate your site without changing hosts. But if your host is consistently slow, it means you’ll continuously be combating a losing fight.
3. Excellent Assistance. Hosting Service Inc
Similar to other recognized suppliers like SiteGround and Dreamhost, HostGator provides a knowledge base, phone, email, and live chat support.
We checked out their live chat option.
We asked a simple concern about their shared hosting strategies and got linked to a consumer representative within two minutes. The replies were quickly and well-informed.
4. 45-Day Money-Back Warranty.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional 2 weeks approximately to 45 days.
That means you can use them for over a full month and still get your purchase cost back if any issues turn up.
This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting bundles.
The only catch is that this does not apply to HostGator’s devoted servers, administrative fees, set up fees for custom software. After combing through numerous Regards to Service documents by now, we have actually found that these caveats are fairly typical in the hosting industry.
For example, if your plan included a complimentary domain name, they’ll subtract the basic charge of $15.00 for the domain from the refund quantity. Hosting Service Inc
There are a couple of other indicate make. HostGator’s Terms provide as much as 90 days to in fact provide a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just readily available for brand-new plans or accounts. If you formerly signed up for one, and are canceling a renewal or 2nd effort, you won’t get anything in return.
And lastly, foreign currency refunds are processed based on the U.S. Dollar currency exchange rate.
5. Site Security Features Available.
HostGator’s shared hosting strategies are relatively bare-bones. You’re getting enough for one website, however not a lot of additionals on top of it.
Fortunately, they do offer a couple of extra security features like the capability to include SiteLock keeping track of to your website. This service will run daily, watching out for any potential site breaches or hacks and let you understand quickly when they find it.
They likewise offer Spam Assassin on their email plans to assist prevent spam from striking your inbox in the first place.
The only disadvantage is that SiteLock will cost you a little extra. We’ll expand on this below in the Cons, however the price tag is $1.99/ mo, billed every year at $23.88. Hosting Service Inc
6. Free Site & cPanel Migrations.
If this isn’t your very first site, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have thirty days after sign-up to get in touch and have them assist move any website files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. If you took place to have several site installs (like subdomains for one big website), you’re covered.
All of HostGator’s shared hosting plans featured a single website (or cPanel) migration consisted of. Various plans, like resellers, for instance, will get access to more (approximately 30).
A single totally free site migration isn’t a lot compared to some hosts. However it’s still better than nothing.
7. Extremely User-Friendly for Beginners.
HostGator is tailor-made for newbie blog writers or web designers. Hosting Service Inc
Their website is complete of tutorials, walkthroughs, and more to help you browse the murky world of DNS and data.
They likewise have extra features for newbies who are looking to establish a website without the hassle of working with other individuals to design, build, and handle whatever.
Their site contractor tool, Gator by HostGator, is among the much better ones we have actually reviewed. It comes with totally free hosting and a domain, so you simply need to acquire a single account for all of the necessities.
The adjustable templates are all quite modern, to begin with, and you can easily tailor how they look by dragging and dropping each feature. You’ll also get site analytics and a complimentary SSL certificate to help protect your visitors’ personal information (like their physical area).
Gator by HostGator even comes with an eCommerce strategy, so you can set up a fully-functioning online shop with stock and more, all without fretting about payment gateways, plugins, or any other untidy innovation. It simply works. Hosting Service Inc
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, unexpected (in a great way). We’re likewise fans of their uptime assurance.
Beyond that, their beginner-friendly technique and valuable customer support imply that there’s a lot to like about their service.
Sadly, we also faced a few problems along the way while evaluating them out. Here are the biggest issues we discovered:. Hosting Service Inc
1. Lots of Additional Costs for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with initial pricing starting at only $2.75/ month (for 36 months).
Their most inexpensive strategy (” Hatchling”) includes a single domain name, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, limitless storage, and a totally free SSL certificate. Essentially, all of the core features you need for a complete site.
That’s about all they offer in their default strategies. All of the ‘extra’ stuff, like website backups, Gmail access, SiteLock Tracking, and SEO tools will all cost you extra when it’s time to checkout.
It’s frustrating because many of these features are worded carefully on the website, like “readily available,” to make you believe they’re consisted of. Search the other top hosts we’ve evaluated and you’ll see that a lot of them, in fact, do throw these into their basic prices.
It’s only when you get to the very end of the process, when you go to enter your billing info, that you’ll realize all of these additional functions will cost you, well, extra.
Gmail is the standard $5/month or $60/year per user, which is their typical prices. But then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they don’t even keep many previous versions of your website on file in case you encounter any issues.
While the initial plan seems affordable at initially, it begins to end up being pretty costly when all is said and done. Hosting Service Inc
2. Industry-Standard Rates ‘Techniques’.
In addition to extra fees, HostGator pulls 2 prices tricks that are quite basic in the market.
The very first is marketing a low rate like $2.75/ month, only for you to recognize that it needs you to prepay for a full 3 years to really get it. Otherwise, you’re looking at $10.95/ month for a real single month’s worth of service.
That’s simply the beginning. Since on top of this, HostGator’s renewal rates jumps dramatically after your initial plan expires.
Let’s say you go ahead and lock-in that low rate for 3 years. You’ll be getting a respectable offer, no doubt.
The problem begins when it’s time to restore your strategy in 3 years. At that point, your month-to-month rate for the very same plan leaps to $6.95/ month (or $250.20 overall)– more than double what you just paid for the exact same specific service.
Essentially, they’re victimizing the fact that after a couple of years, the probability of you wanting to switch services is quite low. You’re locked in for a while (like a cable company or fitness center membership).
Great deals of other hosts we have actually evaluated pull this very same stunt. Nevertheless, that does not imply we have to like it. Hosting Service Inc