HostGator are one of the most significant, oldest web hosting companies around today, they’re still posting an unbelievable average uptime of 99.93% over the past 12 months. Hosting Synonym
Their standard shared hosting plans featured unrestricted storage, bandwidth, totally free domain (for the very first year), and a free SSL certificate. They also have terrific customer support, who linked through a live chat quickly and answered each concern within a couple of seconds.
Sadly, lots of extra services, like backups and security, will be tacked on as additional charges. Plus, the renewal rates increase strongly after your very first term ends.
Pros of Using HostGator Shared
HostGator’s uptime performance used to be an issue in years past. Not anymore, based on our 12 months’ worth of tracking. Hosting Synonym
On top of that, their customer support was fast and friendly. They’ll help move your website over to their service free of charge. And novices will like a lot of the simple, instinctive alternatives directed their way.
Here’s a quick summary:
1. Steady Uptime of 99.93%.
HostGator has posted an average of 99.93% uptime with a bit more than 6 hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen but likewise not the worst.
The great part is that they have an uptime guarantee which says that if they drop listed below 99.90%, you can receive one month of credit on your account.
Obviously, any organized maintenance or impossible-to-predict hacks aren’t factored into this warranty. You will, nevertheless, need to reach out and request the credit by sending an assistance ticket to their billing department within 30 days.
We have actually started to see a few other hosts pop up with uptime guarantees recently, and it suggests all consumers win as a result. Competitors coming out and doing this helps raise the bar for the entire industry. It forces everybody else in the market to either match their warranty and raise the standard level of service or danger falling back.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Hosting Synonym
HostGator’s servers had no problems keeping our site up and live over the past year.
What about their server speed?
HostGator provided a typical page loading time of 734 ms over the last 12 months.
This is definitely not the fastest speed we’ve seen however it’s good enough to get a spot in our pros section. Additionally, HostGator has enhanced its page filling times rather a lot. Not a very long time ago, it took more than a second to pack our website.
Why is it important to have a fast page loading time?
Sluggish page filling times have been revealed to affect your visitor’s experience directly. And that has a trickle-down result to hitting your bottom line, too.
There are a few things you can do to speed up your website without changing hosts. If your host is consistently sluggish, it implies you’ll constantly be battling a losing battle.
3. Good Support. Hosting Synonym
Similar to other recognized providers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat support.
We tested out their live chat option.
We asked a basic question about their shared hosting strategies and got linked to a customer associate within 2 minutes. The replies were quickly and well-informed.
4. 45-Day Money-Back Guarantee.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an extra 2 weeks or two to 45 days.
That indicates you can use them for over a full month and still get your purchase rate back if any issues appear.
This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting bundles.
The only catch is that this does not apply to HostGator’s devoted servers, administrative costs, set up fees for custom-made software application. After combing through many Regards to Service documents by now, we have actually found that these cautions are relatively common in the hosting industry.
So, for example, if your strategy consisted of a complimentary domain, they’ll deduct the standard fee of $15.00 for the domain from the refund amount. Hosting Synonym
There are a couple of other points to make. HostGator’s Terms provide approximately 90 days to really provide a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just readily available for new strategies or accounts. So if you previously signed up for one, and are canceling a renewal or second effort, you won’t get anything in return.
And finally, foreign currency refunds are processed based upon the U.S. Dollar exchange rates.
5. Website Security Features Available.
HostGator’s shared hosting plans are relatively bare-bones. You’re getting enough for one site, however not a great deal of bonus on top of it.
They do offer a couple of additional security features like the capability to add SiteLock monitoring to your site. This service will run daily, watching out for any prospective site breaches or hacks and let you know quickly when they find it.
They also use Spam Assassin on their e-mail plans to help prevent spam from striking your inbox in the first place.
The only drawback is that SiteLock will cost you a little extra. We’ll broaden on this below in the Cons, but the price tag is $1.99/ mo, billed each year at $23.88. Hosting Synonym
6. Free Website & cPanel Migrations.
If this isn’t your very first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them help move any site files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. So if you occurred to have numerous website installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting plans featured a single website (or cPanel) migration consisted of. Various plans, like resellers, for example, will get access to more (up to 30).
A single complimentary site migration isn’t a lot compared to some hosts. However it’s still better than nothing.
7. Very User-Friendly for Beginners.
HostGator is tailor-made for beginner bloggers or webmasters. Hosting Synonym
Their site is full of tutorials, walkthroughs, and more to assist you browse the murky world of DNS and data.
They likewise have extra functions for beginners who are aiming to set up a site without the trouble of employing other individuals to develop, construct, and manage whatever.
Their site contractor tool, Gator by HostGator, is one of the much better ones we’ve evaluated. It comes with complimentary hosting and a domain, so you simply need to acquire a single represent all of the needs.
The customizable templates are all pretty modern, to begin with, and you can easily personalize how they look by dragging and dropping each function. You’ll also get site analytics and a free SSL certificate to assist safeguard your visitors’ individual information (like their physical area).
Gator by HostGator even comes with an eCommerce plan, so you can establish a fully-functioning online shop with inventory and more, all without worrying about payment gateways, plugins, or any other messy technology. It just works. Hosting Synonym
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, surprising (in a good way). We’re also fans of their uptime assurance.
Beyond that, their beginner-friendly method and practical customer care mean that there’s a lot to like about their service.
We likewise ran into a couple of concerns along the way while checking them out. Here are the biggest issues we discovered:. Hosting Synonym
1. Lots of Bonus Charges for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with introductory rates starting at just $2.75/ month (for 36 months).
Their most affordable strategy (” Hatchling”) features a single domain name, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unlimited storage, and a totally free SSL certificate. Basically, all of the core features you require for a total website.
That’s about all they supply in their default plans. All of the ‘additional’ things, like website backups, Gmail access, SiteLock Monitoring, and SEO tools will all cost you extra when it’s time to checkout.
It’s disappointing because many of these features are worded carefully on the website, like “available,” to make you think they’re included. Browse the other leading hosts we’ve reviewed and you’ll see that many of them, in fact, do toss these into their standard rates.
It’s only when you get to the very end of the procedure, when you go to enter your billing info, that you’ll recognize all of these extra functions will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their regular rates. But then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they do not even keep numerous previous variations of your site on file in case you encounter any problems.
So while the preliminary plan appears affordable in the beginning, it starts to end up being pretty costly when all is said and done. Hosting Synonym
2. Industry-Standard Pricing ‘Tricks’.
In addition to extra fees, HostGator pulls 2 rates tricks that are pretty standard in the market.
The first is promoting a low rate like $2.75/ month, just for you to understand that it requires you to prepay for a full three years to in fact get it. Otherwise, you’re looking at $10.95/ month for an actual single month’s worth of service.
That’s simply the beginning, though. Because on top of this, HostGator’s renewal prices jumps dramatically after your initial plan ends.
So let’s state you proceed and lock-in that low rate for 3 years. You’ll be getting a pretty good deal, no doubt.
The trouble starts when it’s time to restore your strategy in three years. At that point, your regular monthly rate for the exact same strategy jumps to $6.95/ month (or $250.20 total)– more than double what you simply paid for the very same exact service.
Basically, they’re taking advantage of the fact that after a few years, the possibility of you wanting to switch services is pretty low. You’re locked in for a while (like a cable television company or fitness center subscription).
Great deals of other hosts we’ve examined pull this exact same stunt. That doesn’t suggest we have to like it. Hosting Synonym