HostGator are one of the biggest, oldest webhosting companies around today, they’re still posting an amazing average uptime of 99.93% over the past 12 months. Hosting Us
Their standard shared hosting plans included unrestricted storage, bandwidth, free domain (for the first year), and a free SSL certificate. They also have excellent client service, who linked through a live chat quickly and responded to each question within a couple of seconds.
Numerous additional services, like backups and security, will be added on as extra fees. Plus, the renewal rates rise strongly after your very first term expires.
Pros of Using HostGator Shared
HostGator’s uptime efficiency used to be an issue in years past. Not any longer, based on our 12 months’ worth of tracking. Hosting Us
On top of that, their customer support was fast and friendly. They’ll help move your site over to their service for free. And newbies will like a great deal of the basic, intuitive options directed their method.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has posted an average of 99.93% uptime with a bit more than 6 hours of downtime over the last 12 months. That’s not the best uptime we have actually seen but likewise not the worst.
The excellent part is that they have an uptime warranty which says that if they drop listed below 99.90%, you can get one month of credit on your account.
Obviously, any scheduled upkeep or impossible-to-predict hacks aren’t factored into this guarantee. You will, nevertheless, need to reach out and ask for the credit by submitting a support ticket to their billing department within one month.
We’ve started to see a couple of other hosts pop up with uptime warranties recently, and it implies all clients win as a result. Competitors coming out and doing this assists raise the bar for the entire industry. It forces everyone else in the market to either match their assurance and raise the standard level of service or threat falling behind.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. Hosting Us
HostGator’s servers had no issues keeping our website up and live over the past year.
What about their server speed?
HostGator delivered a typical page packing time of 734 ms over the last 12 months.
This is certainly not the fastest speed we have actually seen but it’s decent enough to get a spot in our pros section. HostGator has enhanced its page filling times quite a lot. Not a very long time back, it took more than a second to load our site.
Why is it important to have a quick page packing time?
Sluggish page packing times have been revealed to affect your visitor’s experience directly. And that has a trickle-down impact to hitting your bottom line, too.
There are a few things you can do to accelerate your site without changing hosts. If your host is regularly slow, it means you’ll continuously be fighting a losing battle.
3. Good Support. Hosting Us
Similar to other recognized suppliers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, e-mail, and live chat support.
We tested out their live chat alternative.
We asked an easy concern about their shared hosting strategies and got linked to a consumer rep within two minutes. The replies were quick and knowledgeable.
4. 45-Day Money-Back Guarantee.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an extra two weeks or so to 45 days.
That indicates you can utilize them for over a complete month and still get your purchase price back if any concerns appear.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting packages.
The only catch is that this does not apply to HostGator’s devoted servers, administrative costs, set up charges for custom software. After combing through numerous Terms of Service documents by now, we’ve found that these caveats are relatively common in the hosting industry.
For example, if your plan consisted of a totally free domain name, they’ll subtract the basic fee of $15.00 for the domain from the refund quantity. Hosting Us
There are a couple of other points to make. HostGator’s Terms give them as much as 90 days to really provide a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only available for brand-new plans or accounts. If you previously signed up for one, and are canceling a renewal or 2nd effort, you will not get anything in return.
And lastly, foreign currency refunds are processed based upon the U.S. Dollar exchange rates.
5. Website Security Features Readily Available.
HostGator’s shared hosting strategies are fairly bare-bones. You’re getting enough for one site, but not a lot of extras on top of it.
Thankfully, they do use a couple of additional security features like the ability to include SiteLock keeping track of to your website. This service will run daily, looking out for any prospective site breaches or hacks and let you know quickly when they find it.
They likewise provide Spam Assassin on their email plans to assist prevent spam from striking your inbox in the first place.
The only drawback is that SiteLock will cost you a little extra. We’ll expand on this listed below in the Cons, however the sticker price is $1.99/ mo, billed annually at $23.88. Hosting Us
6. Free Site & cPanel Migrations.
If this isn’t your first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have 30 days after sign-up to get in touch and have them assist move any site files, databases, scripts, and even a domain over for you.
This includes a full cPanel transfer. So if you happened to have multiple site installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting strategies featured a single site (or cPanel) migration included. Various plans, like resellers, for instance, will get access to more (up to 30).
A single totally free website migration isn’t a lot compared to some hosts. But it’s still better than nothing.
7. Really User-Friendly for Beginners.
HostGator is custom-made for newbie blog writers or webmasters. Hosting Us
Their site is full of tutorials, walkthroughs, and more to assist you navigate the dirty world of DNS and information.
They also have additional features for beginners who are wanting to establish a site without the hassle of employing other people to design, develop, and handle everything.
Their website contractor tool, Gator by HostGator, is among the better ones we have actually reviewed. It features totally free hosting and a domain, so you simply need to purchase a single account for all of the needs.
The customizable templates are all quite modern, to begin with, and you can quickly personalize how they look by dragging and dropping each function. You’ll likewise get website analytics and a free SSL certificate to help secure your visitors’ individual information (like their physical area).
Gator by HostGator even comes with an eCommerce strategy, so you can set up a fully-functioning online shop with stock and more, all without worrying about payment gateways, plugins, or any other unpleasant innovation. It just works. Hosting Us
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, surprising (in a good way). We’re likewise fans of their uptime assurance.
Beyond that, their beginner-friendly technique and useful client service indicate that there’s a lot to like about their service.
Regrettably, we likewise faced a couple of issues along the way while evaluating them out. Here are the greatest issues we found:. Hosting Us
1. Great Deals Of Additional Fees for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with introductory prices starting at just $2.75/ month (for 36 months).
Their least expensive plan (” Hatchling”) comes with a single domain name, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, endless storage, and a complimentary SSL certificate. Essentially, all of the core includes you need for a total website.
That’s about all they provide in their default plans. All of the ‘additional’ stuff, like website backups, Gmail gain access to, SiteLock Monitoring, and SEO tools will all cost you extra when it’s time to checkout.
It’s frustrating because much of these functions are worded carefully on the website, like “available,” to make you believe they’re consisted of. Browse the other top hosts we have actually examined and you’ll see that a lot of them, in fact, do throw these into their basic pricing.
It’s just when you get to the very end of the process, when you go to enter your billing info, that you’ll understand all of these additional functions will cost you, well, extra.
Gmail is the basic $5/month or $60/year per user, which is their regular rates. However then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep lots of previous versions of your site on file in case you encounter any problems.
So while the initial plan appears low-cost in the beginning, it starts to become pretty expensive when all is said and done. Hosting Us
2. Industry-Standard Prices ‘Tricks’.
In addition to extra charges, HostGator pulls two rates tricks that are pretty standard in the industry.
The first is marketing a low rate like $2.75/ month, only for you to realize that it requires you to prepay for a full 3 years to really get it. Otherwise, you’re taking a look at $10.95/ month for an actual single month’s worth of service.
That’s simply the beginning. Because on top of this, HostGator’s renewal pricing leaps drastically after your preliminary strategy ends.
Let’s say you go ahead and lock-in that low rate for three years. You’ll be getting a pretty good offer, no doubt.
The problem starts when it’s time to restore your plan in 3 years. At that point, your monthly rate for the exact same strategy leaps to $6.95/ month (or $250.20 overall)– more than double what you just paid for the same specific service.
Essentially, they’re victimizing the fact that after a couple of years, the possibility of you wanting to change services is pretty low. You’re locked in for a while (like a cable television company or health club subscription).
Great deals of other hosts we’ve evaluated pull this exact same stunt. That doesn’t mean we have to like it. Hosting Us