HostGator are among the biggest, oldest web hosting companies around today, they’re still posting an unbelievable average uptime of 99.93% over the past 12 months. Hosting Video
Their standard shared hosting plans come with limitless storage, bandwidth, totally free domain (for the first year), and a totally free SSL certificate. They also have terrific customer care, who connected through a live chat instantly and responded to each concern within a couple of seconds.
Unfortunately, numerous additional services, like backups and security, will be added as additional charges. Plus, the renewal rates increase strongly after your very first term expires.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be a concern in years past. However not anymore, based upon our 12 months’ worth of tracking. Hosting Video
On top of that, their client service was quick and friendly. They’ll assist move your site over to their service for free. And newbies will like a great deal of the basic, intuitive options directed their method.
Here’s a quick summary:
1. Stable Uptime of 99.93%.
HostGator has actually published an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen but likewise not the worst.
The excellent part is that they have an uptime guarantee which states that if they drop listed below 99.90%, you can get one month of credit on your account.
Obviously, any scheduled maintenance or impossible-to-predict hacks aren’t factored into this assurance. You will, however, need to connect and ask for the credit by submitting an assistance ticket to their billing department within 1 month.
We’ve begun to see a couple of other hosts pop up with uptime guarantees recently, and it suggests all consumers win as a result. Rivals coming out and doing this helps raise the bar for the entire market. It requires everyone else in the market to either match their warranty and raise the standard level of service or risk falling behind.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. Hosting Video
HostGator’s servers had no issues keeping our site up and live over the past year.
Nevertheless what about their server speed?
HostGator provided a typical page loading time of 734 ms over the last 12 months.
This is certainly not the fastest speed we have actually seen but it’s decent enough to get a spot in our pros section. Moreover, HostGator has actually improved its page loading times rather a lot. Not a very long time back, it took more than a 2nd to pack our website.
Why is it crucial to have a fast page filling time?
Slow page loading times have actually been shown to impact your visitor’s experience straight. And that has a trickle-down result to hitting your bottom line, too.
There are a few things you can do to speed up your site without switching hosts. If your host is regularly sluggish, it indicates you’ll continuously be battling a losing fight.
3. Good Support. Hosting Video
Similar to other known service providers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat support.
We tested out their live chat option.
We asked a simple question about their shared hosting strategies and got connected to a consumer rep within two minutes. The replies were quickly and well-informed.
4. 45-Day Money-Back Assurance.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional 2 weeks or two to 45 days.
That suggests you can utilize them for over a complete month and still get your purchase rate back if any issues pop up.
This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting packages.
The only catch is that this does not apply to HostGator’s dedicated servers, administrative charges, set up costs for custom software application. After combing through many Regards to Service documents by now, we have actually discovered that these caveats are relatively common in the hosting market.
So, for example, if your plan consisted of a free domain, they’ll deduct the standard fee of $15.00 for the domain from the refund quantity. Hosting Video
There are a few other points to make. HostGator’s Terms give them approximately 90 days to in fact release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only available for brand-new plans or accounts. If you formerly signed up for one, and are canceling a renewal or 2nd attempt, you won’t get anything in return.
And last but not least, foreign currency refunds are processed based on the U.S. Dollar currency exchange rate.
5. Website Security Features Readily Available.
HostGator’s shared hosting plans are relatively bare-bones. You’re getting enough for one website, however not a whole lot of additionals on top of it.
They do use a few additional security features like the capability to add SiteLock keeping an eye on to your website. This service will run daily, watching out for any possible site breaches or hacks and let you understand instantly when they discover it.
They also offer Spam Assassin on their email plans to assist avoid spam from striking your inbox in the first place.
The only downside is that SiteLock will cost you a little additional. We’ll broaden on this listed below in the Cons, however the price tag is $1.99/ mo, billed yearly at $23.88. Hosting Video
6. Free Website & cPanel Migrations.
If this isn’t your very first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them assist move any website files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. So if you occurred to have multiple website installs (like subdomains for one big site), you’re covered.
All of HostGator’s shared hosting strategies included a single site (or cPanel) migration included. Various strategies, like resellers, for example, will get access to more (as much as 30).
A single totally free site migration isn’t a lot compared to some hosts. It’s still much better than nothing.
7. Really User-Friendly for Beginners.
HostGator is custom-made for novice bloggers or web designers. Hosting Video
Their site is complete of tutorials, walkthroughs, and more to assist you browse the murky world of DNS and data.
They also have extra features for novices who are looking to set up a site without the inconvenience of hiring other people to develop, build, and handle everything.
Their site contractor tool, Gator by HostGator, is one of the better ones we have actually reviewed. It includes totally free hosting and a domain name, so you just need to acquire a single account for all of the necessities.
The personalized design templates are all quite modern-day, to begin with, and you can quickly customize how they look by dragging and dropping each function. You’ll also get website analytics and a totally free SSL certificate to help secure your visitors’ personal information (like their physical location).
Gator by HostGator even features an eCommerce plan, so you can establish a fully-functioning online store with inventory and more, all without fretting about payment entrances, plugins, or any other unpleasant technology. It just works. Hosting Video
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, surprising (in an excellent way). We’re also fans of their uptime warranty.
Beyond that, their beginner-friendly method and practical customer care indicate that there’s a lot to like about their service.
Regrettably, we likewise faced a couple of issues along the way while testing them out. Here are the greatest problems we found:. Hosting Video
1. Great Deals Of Extra Charges for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with introductory rates starting at just $2.75/ month (for 36 months).
Their most inexpensive plan (” Hatchling”) comes with a single domain, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unrestricted storage, and a totally free SSL certificate. Basically, all of the core includes you require for a total website.
However, that’s about all they provide in their default strategies. All of the ‘extra’ things, like website backups, Gmail gain access to, SiteLock Monitoring, and SEO tools will all cost you additional when it’s time to checkout.
It’s disappointing because a lot of these functions are worded thoroughly on the website, like “readily available,” to make you think they’re consisted of. Browse the other leading hosts we’ve evaluated and you’ll see that many of them, in fact, do throw these into their fundamental rates.
It’s just when you get to the very end of the procedure, when you go to enter your billing information, that you’ll realize all of these additional functions will cost you, well, extra.
Gmail is the standard $5/month or $60/year per user, which is their typical prices. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they don’t even keep lots of previous variations of your website on file in case you run into any issues.
So while the initial strategy seems inexpensive in the beginning, it begins to become quite pricey when all is said and done. Hosting Video
2. Industry-Standard Pricing ‘Tricks’.
In addition to extra fees, HostGator pulls 2 pricing techniques that are pretty standard in the industry.
The very first is marketing a low rate like $2.75/ month, just for you to realize that it needs you to prepay for a full three years to in fact get it. Otherwise, you’re taking a look at $10.95/ month for a real single month’s worth of service.
That’s simply the start, however. Since on top of this, HostGator’s renewal prices jumps significantly after your preliminary plan expires.
Let’s state you go ahead and lock-in that low rate for three years. You’ll be getting a pretty good offer, no doubt.
The trouble begins when it’s time to restore your strategy in three years. At that point, your regular monthly rate for the exact same plan jumps to $6.95/ month (or $250.20 overall)– more than double what you just spent for the same exact service.
Essentially, they’re preying on the truth that after a few years, the possibility of you wishing to switch services is pretty low. You’re locked in for a while (like a cable television business or fitness center subscription).
Lots of other hosts we’ve examined pull this very same stunt. That doesn’t imply we have to like it. Hosting Video