How Hosting Companies Work
HostGator are one of the most significant, oldest webhosting companies around today, they’re still posting an unbelievable average uptime of 99.93% over the past 12 months. How Hosting Companies Work
Their basic shared hosting strategies come with unlimited storage, bandwidth, complimentary domain (for the very first year), and a totally free SSL certificate. They likewise have fantastic customer support, who linked through a live chat quickly and responded to each concern within a few seconds.
Regrettably, many extra services, like backups and security, will be tacked on as extra fees. Plus, the renewal rates increase strongly after your first term expires.
Pros of Using HostGator Shared
HostGator’s uptime efficiency used to be a concern in years past. But not anymore, based on our 12 months’ worth of tracking. How Hosting Companies Work
Their customer service was fast and friendly. They’ll assist move your website over to their service for free. And newbies will like a great deal of the simple, user-friendly alternatives directed their way.
Here’s a quick summary:
1. Steady Uptime of 99.93%.
HostGator has actually posted approximately 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen however also not the worst.
The great part is that they have an uptime assurance which says that if they drop listed below 99.90%, you can get one month of credit on your account.
Certainly, any organized upkeep or impossible-to-predict hacks aren’t factored into this guarantee. You will, however, need to connect and request for the credit by sending a support ticket to their billing department within thirty days.
We have actually started to see a couple of other hosts turn up with uptime warranties just recently, and it implies all customers win as a result. Competitors coming out and doing this assists raise the bar for the whole market. It requires everybody else in the market to either match their guarantee and raise the standard level of service or danger falling back.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. How Hosting Companies Work
HostGator’s servers had no problems keeping our site up and live over the past year.
However what about their server speed?
HostGator provided a typical page filling time of 734 ms over the last 12 months.
This is absolutely not the fastest speed we have actually seen however it’s good enough to get an area in our pros section. Moreover, HostGator has actually enhanced its page packing times quite a lot. Not a long time earlier, it took more than a second to load our site.
Why is it essential to have a quick page packing time?
Slow page loading times have actually been shown to affect your visitor’s experience straight. And that has a trickle-down result to striking your bottom line, too.
There are a couple of things you can do to accelerate your website without switching hosts. If your host is consistently sluggish, it suggests you’ll continuously be battling a losing battle.
3. Excellent Support. How Hosting Companies Work
Comparable to other recognized suppliers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat assistance.
We checked out their live chat option.
We asked a simple question about their shared hosting plans and got connected to a client associate within two minutes. The replies were quickly and educated.
4. 45-Day Money-Back Warranty.
HostGator is so positive in their service that they extend the industry-average 30-day refund policy an extra 2 weeks or so to 45 days.
That means you can utilize them for over a complete month and still get your purchase cost back if any issues turn up.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s devoted servers, administrative charges, install costs for custom-made software application. After combing through many Regards to Service documents by now, we have actually discovered that these cautions are relatively common in the hosting industry.
So, for example, if your strategy included a totally free domain, they’ll deduct the standard charge of $15.00 for the domain from the refund quantity. How Hosting Companies Work
There are a couple of other points to make. HostGator’s Terms give them approximately 90 days to actually issue a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just readily available for new plans or accounts. So if you previously signed up for one, and are canceling a renewal or 2nd attempt, you won’t get anything in return.
And last but not least, foreign currency refunds are processed based upon the U.S. Dollar currency exchange rate.
5. Site Security Includes Readily Available.
HostGator’s shared hosting plans are fairly bare-bones. You’re getting enough for one site, but not a great deal of bonus on top of it.
Luckily, they do provide a few extra security features like the ability to add SiteLock keeping an eye on to your website. This service will run daily, keeping an eye out for any potential website breaches or hacks and let you understand instantly when they find it.
They likewise use Spam Assassin on their email plans to assist prevent spam from hitting your inbox in the first place.
The only downside is that SiteLock will cost you a little additional. We’ll expand on this listed below in the Cons, but the price tag is $1.99/ mo, billed every year at $23.88. How Hosting Companies Work
6. Free Website & cPanel Migrations.
If this isn’t your first website, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them help move any website files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. If you happened to have several website installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting plans come with a single site (or cPanel) migration included. Various strategies, like resellers, for instance, will get access to more (up to 30).
A single free site migration isn’t a lot compared to some hosts. However it’s still better than nothing.
7. Really User-Friendly for Beginners.
HostGator is custom-made for novice blog writers or web designers. How Hosting Companies Work
Their site is full of tutorials, walkthroughs, and more to assist you browse the murky world of DNS and information.
They also have extra features for beginners who are wanting to set up a site without the hassle of employing other people to create, construct, and manage whatever.
Their site home builder tool, Gator by HostGator, is among the better ones we have actually evaluated. It features totally free hosting and a domain name, so you just require to purchase a single account for all of the requirements.
The personalized templates are all pretty modern, to begin with, and you can quickly tailor how they look by dragging and dropping each function. You’ll likewise get website analytics and a totally free SSL certificate to help protect your visitors’ personal data (like their physical location).
Gator by HostGator even includes an eCommerce strategy, so you can set up a fully-functioning online shop with stock and more, all without stressing over payment gateways, plugins, or any other unpleasant technology. It just works. How Hosting Companies Work
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, honestly, unexpected (in a great way). We’re likewise fans of their uptime assurance.
Beyond that, their beginner-friendly technique and valuable customer service suggest that there’s a lot to like about their service.
We likewise ran into a couple of issues along the way while checking them out. Here are the biggest problems we found:. How Hosting Companies Work
1. Lots of Extra Charges for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with initial pricing starting at only $2.75/ month (for 36 months).
Their least expensive plan (” Hatchling”) comes with a single domain name, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, endless storage, and a complimentary SSL certificate. Generally, all of the core includes you require for a total website.
That’s about all they offer in their default strategies. All of the ‘extra’ things, like website backups, Gmail access, SiteLock Tracking, and SEO tools will all cost you extra when it’s time to checkout.
It’s frustrating since a number of these features are worded thoroughly on the site, like “readily available,” to make you believe they’re consisted of. Browse the other top hosts we’ve reviewed and you’ll see that a number of them, in fact, do throw these into their basic rates.
It’s only when you get to the very end of the process, when you go to enter your billing information, that you’ll realize all of these extra functions will cost you, well, additional.
Gmail is the standard $5/month or $60/year per user, which is their regular rates. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they don’t even keep lots of previous versions of your site on file in case you run into any issues.
While the initial strategy seems inexpensive at first, it starts to end up being quite pricey when all is said and done. How Hosting Companies Work
2. Industry-Standard Pricing ‘Tricks’.
In addition to additional fees, HostGator pulls two rates tricks that are quite basic in the industry.
The very first is marketing a low rate like $2.75/ month, only for you to recognize that it requires you to prepay for a complete three years to really get it. Otherwise, you’re looking at $10.95/ month for a real single month’s worth of service.
That’s simply the beginning, however. Due to the fact that on top of this, HostGator’s renewal rates jumps dramatically after your preliminary plan ends.
Let’s say you go ahead and lock-in that low rate for three years. You’ll be getting a pretty good deal, no doubt.
The problem starts when it’s time to renew your strategy in three years. At that point, your month-to-month rate for the very same strategy jumps to $6.95/ month (or $250.20 overall)– more than double what you just spent for the same exact service.
Basically, they’re taking advantage of the fact that after a few years, the possibility of you wishing to switch services is quite low. You’re locked in for a while (like a cable business or fitness center subscription).
Great deals of other hosts we’ve examined pull this same stunt. Nevertheless, that doesn’t indicate we have to like it. How Hosting Companies Work