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HostGator are among the biggest, oldest web hosting companies around today, they’re still posting an extraordinary typical uptime of 99.93% over the past 12 months. Online Hosting Image
Their basic shared hosting plans come with limitless storage, bandwidth, totally free domain (for the very first year), and a free SSL certificate. They likewise have excellent customer support, who linked through a live chat quickly and responded to each concern within a couple of seconds.
Unfortunately, numerous extra services, like backups and security, will be added as extra charges. Plus, the renewal rates increase strongly after your very first term ends.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be an issue in years past. But not anymore, based on our 12 months’ worth of tracking. Online Hosting Image
On top of that, their customer service was quick and friendly. They’ll help move your site over to their service free of charge. And beginners will like a great deal of the basic, intuitive options directed their way.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has actually posted approximately 99.93% uptime with a bit more than 6 hours of downtime over the last 12 months. That’s not the best uptime we’ve seen however likewise not the worst.
The good part is that they have an uptime assurance which says that if they drop below 99.90%, you can get one month of credit on your account.
Obviously, any organized maintenance or impossible-to-predict hacks aren’t factored into this guarantee. You will, however, have to connect and ask for the credit by submitting an assistance ticket to their billing department within thirty days.
We have actually started to see a few other hosts appear with uptime assurances just recently, and it indicates all clients win as a result. Rivals coming out and doing this helps raise the bar for the entire industry. It forces everybody else in the market to either match their assurance and raise the standard level of service or threat falling back.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Online Hosting Image
HostGator’s servers had no concerns keeping our website up and live over the past year.
However what about their server speed?
HostGator provided an average page packing time of 734 ms over the last 12 months.
This is definitely not the fastest speed we’ve seen but it’s decent enough to get a spot in our pros area. HostGator has actually improved its page filling times rather a lot. Not a long time earlier, it took more than a 2nd to pack our website.
Why is it important to have a fast page filling time?
Slow page filling times have been revealed to affect your visitor’s experience directly. And that has a trickle-down result to striking your bottom line, too.
There are a couple of things you can do to accelerate your site without switching hosts. But if your host is consistently sluggish, it suggests you’ll constantly be fighting a losing fight.
3. Great Support. Online Hosting Image
Comparable to other recognized companies like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, email, and live chat assistance.
We evaluated out their live chat option.
We asked an easy question about their shared hosting strategies and got linked to a client rep within two minutes. The replies were fast and well-informed.
4. 45-Day Money-Back Guarantee.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional two weeks or two to 45 days.
That suggests you can use them for over a complete month and still get your purchase cost back if any issues appear.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s devoted servers, administrative costs, set up costs for custom-made software application. After combing through lots of Terms of Service files by now, we’ve found that these caveats are relatively common in the hosting industry.
For example, if your plan included a totally free domain name, they’ll subtract the standard cost of $15.00 for the domain from the refund amount. Online Hosting Image
There are a couple of other points to make. HostGator’s Terms give them up to 90 days to actually issue a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only offered for brand-new plans or accounts. If you formerly signed up for one, and are canceling a renewal or second attempt, you will not get anything in return.
And lastly, foreign currency refunds are processed based on the U.S. Dollar exchange rates.
5. Site Security Features Readily Available.
HostGator’s shared hosting plans are relatively bare-bones. You’re getting enough for one site, but not a great deal of bonus on top of it.
Thankfully, they do offer a couple of extra security functions like the ability to include SiteLock keeping an eye on to your site. This service will run daily, keeping an eye out for any prospective website breaches or hacks and let you understand quickly when they discover it.
They likewise use Spam Assassin on their e-mail prepares to help prevent spam from hitting your inbox in the first place.
The only disadvantage is that SiteLock will cost you a little extra. We’ll broaden on this below in the Cons, but the sticker price is $1.99/ mo, billed yearly at $23.88. Online Hosting Image
6. Free Site & cPanel Migrations.
If this isn’t your first website, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them help move any site files, databases, scripts, and even a domain over for you.
This consists of a complete cPanel transfer. So if you happened to have several site installs (like subdomains for one large website), you’re covered.
All of HostGator’s shared hosting strategies included a single website (or cPanel) migration included. Various plans, like resellers, for example, will get access to more (as much as 30).
A single free site migration isn’t a lot compared to some hosts. But it’s still better than nothing.
7. Extremely User-Friendly for Beginners.
HostGator is custom-made for newbie blog writers or webmasters. Online Hosting Image
Their site has lots of tutorials, walkthroughs, and more to help you navigate the dirty world of DNS and information centers.
They likewise have extra features for beginners who are aiming to set up a website without the inconvenience of working with other people to design, build, and handle everything.
Their website contractor tool, Gator by HostGator, is one of the better ones we’ve reviewed. It includes totally free hosting and a domain name, so you simply need to purchase a single represent all of the needs.
The customizable design templates are all quite modern-day, to begin with, and you can easily tailor how they look by dragging and dropping each feature. You’ll likewise get website analytics and a free SSL certificate to help protect your visitors’ individual information (like their physical area).
Gator by HostGator even includes an eCommerce plan, so you can set up a fully-functioning online shop with inventory and more, all without stressing over payment gateways, plugins, or any other unpleasant innovation. It simply works. Online Hosting Image
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, unexpected (in a great way). We’re likewise fans of their uptime warranty.
Beyond that, their beginner-friendly method and handy customer service indicate that there’s a lot to like about their service.
Sadly, we also ran into a couple of issues along the way while evaluating them out. Here are the biggest problems we found:. Online Hosting Image
1. Great Deals Of Additional Fees for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with initial rates starting at just $2.75/ month (for 36 months).
Their least expensive plan (” Hatchling”) comes with a single domain name, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unlimited storage, and a complimentary SSL certificate. Generally, all of the core includes you require for a complete site.
Nevertheless, that has to do with all they offer in their default plans. All of the ‘extra’ stuff, like site backups, Gmail gain access to, SiteLock Tracking, and SEO tools will all cost you additional when it’s time to checkout.
It’s disappointing due to the fact that many of these functions are worded carefully on the website, like “offered,” to make you think they’re included. Search the other top hosts we’ve reviewed and you’ll see that a number of them, in fact, do toss these into their fundamental rates.
It’s only when you get to the very end of the procedure, when you go to enter your billing information, that you’ll realize all of these additional features will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their typical pricing. However then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep lots of previous variations of your website on file in case you encounter any issues.
While the initial strategy seems economical at initially, it begins to end up being pretty costly when all is stated and done. Online Hosting Image
2. Industry-Standard Rates ‘Techniques’.
In addition to extra fees, HostGator pulls two prices techniques that are quite basic in the market.
The first is advertising a low rate like $2.75/ month, just for you to understand that it needs you to prepay for a full three years to actually get it. Otherwise, you’re taking a look at $10.95/ month for an actual single month’s worth of service.
That’s simply the beginning, however. Due to the fact that on top of this, HostGator’s renewal rates leaps significantly after your preliminary plan expires.
So let’s say you go on and lock-in that low rate for three years. You’ll be getting a respectable deal, no doubt.
The problem begins when it’s time to restore your plan in three years. At that point, your month-to-month rate for the very same strategy jumps to $6.95/ month (or $250.20 overall)– more than double what you simply paid for the very same specific service.
Basically, they’re taking advantage of the reality that after a few years, the possibility of you wishing to change services is pretty low. So you’re secured for a while (like a cable company or fitness center membership).
Lots of other hosts we’ve reviewed pull this exact same stunt. That doesn’t suggest we have to like it. Online Hosting Image