HostGator are one of the greatest, earliest web hosting companies around today, they’re still posting an amazing average uptime of 99.93% over the past 12 months. Pure Hosting
Their basic shared hosting plans included endless storage, bandwidth, totally free domain (for the very first year), and a complimentary SSL certificate. They likewise have great customer service, who linked through a live chat instantly and answered each question within a couple of seconds.
Unfortunately, lots of extra services, like backups and security, will be added as extra fees. Plus, the renewal rates increase aggressively after your very first term expires.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be a problem in years past. Not anymore, based on our 12 months’ worth of tracking. Pure Hosting
On top of that, their customer support was quick and friendly. They’ll help move your site over to their service totally free. And beginners will like a lot of the easy, instinctive alternatives directed their way.
Here’s a fast summary:
1. Stable Uptime of 99.93%.
HostGator has actually posted approximately 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the best uptime we have actually seen but likewise not the worst.
The excellent part is that they have an uptime warranty which says that if they drop below 99.90%, you can receive one month of credit on your account.
Certainly, any planned upkeep or impossible-to-predict hacks aren’t factored into this warranty. You will, however, need to connect and request the credit by sending a support ticket to their billing department within thirty days.
We have actually begun to see a couple of other hosts pop up with uptime assurances just recently, and it indicates all consumers win as a result. Competitors coming out and doing this helps raise the bar for the entire market. It requires everyone else in the market to either match their assurance and raise the basic level of service or risk falling behind.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. Pure Hosting
HostGator’s servers had no issues keeping our site up and live over the past year.
What about their server speed?
HostGator provided an average page loading time of 734 ms over the last 12 months.
This is certainly not the fastest speed we’ve seen but it’s decent enough to get a spot in our pros area. HostGator has actually enhanced its page packing times quite a lot. Not a long time ago, it took more than a 2nd to fill our site.
Why is it essential to have a quick page packing time?
Sluggish page filling times have been shown to impact your visitor’s experience straight. And that has a trickle-down result to striking your bottom line, too.
There are a couple of things you can do to speed up your site without switching hosts. However if your host is consistently slow, it indicates you’ll continuously be fighting a losing fight.
3. Good Support. Pure Hosting
Similar to other recognized service providers like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, e-mail, and live chat support.
We checked out their live chat option.
We asked a simple question about their shared hosting strategies and got linked to a consumer rep within 2 minutes. The replies were quick and educated.
4. 45-Day Money-Back Warranty.
HostGator is so positive in their service that they extend the industry-average 30-day refund policy an extra two weeks or so to 45 days.
That indicates you can use them for over a full month and still get your purchase price back if any problems pop up.
This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s devoted servers, administrative fees, install costs for custom software application. After combing through numerous Regards to Service documents by now, we have actually discovered that these caveats are relatively common in the hosting industry.
For example, if your strategy included a complimentary domain name, they’ll deduct the standard cost of $15.00 for the domain from the refund amount. Pure Hosting
There are a couple of other points to make. HostGator’s Terms give them as much as 90 days to in fact release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only offered for brand-new strategies or accounts. So if you formerly registered for one, and are canceling a renewal or second effort, you will not get anything in return.
And finally, foreign currency refunds are processed based upon the U.S. Dollar exchange rates.
5. Site Security Features Readily Available.
HostGator’s shared hosting strategies are relatively bare-bones. You’re getting enough for one site, but not a lot of extras on top of it.
They do offer a couple of extra security functions like the ability to include SiteLock keeping track of to your site. This service will run daily, looking out for any possible website breaches or hacks and let you understand quickly when they find it.
They also provide Spam Assassin on their email plans to assist prevent spam from striking your inbox in the first place.
The only drawback is that SiteLock will cost you a little additional. We’ll broaden on this below in the Cons, but the sticker price is $1.99/ mo, billed every year at $23.88. Pure Hosting
6. Free Site & cPanel Migrations.
If this isn’t your first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have 1 month after sign-up to contact us and have them assist move any site files, databases, scripts, and even a domain over for you.
This includes a full cPanel transfer. If you took place to have multiple website installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting strategies featured a single site (or cPanel) migration consisted of. Different strategies, like resellers, for instance, will get access to more (as much as 30).
A single free site migration isn’t a lot compared to some hosts. However it’s still better than nothing.
7. Very User-Friendly for Beginners.
HostGator is tailor-made for novice blog writers or web designers. Pure Hosting
Their website has plenty of tutorials, walkthroughs, and more to assist you browse the dirty world of DNS and data centers.
They likewise have additional features for beginners who are looking to establish a site without the hassle of employing other people to design, develop, and handle everything.
Their site contractor tool, Gator by HostGator, is among the much better ones we have actually examined. It includes totally free hosting and a domain, so you simply require to buy a single account for all of the necessities.
The customizable templates are all pretty modern, to begin with, and you can quickly customize how they look by dragging and dropping each function. You’ll likewise get website analytics and a complimentary SSL certificate to help secure your visitors’ personal data (like their physical location).
Gator by HostGator even comes with an eCommerce plan, so you can set up a fully-functioning online shop with inventory and more, all without fretting about payment entrances, plugins, or any other untidy innovation. It just works. Pure Hosting
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, frankly, surprising (in an excellent way). We’re likewise fans of their uptime guarantee.
Beyond that, their beginner-friendly approach and valuable customer service mean that there’s a lot to like about their service.
Sadly, we also ran into a few issues along the way while testing them out. Here are the biggest issues we found:. Pure Hosting
1. Lots of Extra Charges for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with initial prices starting at only $2.75/ month (for 36 months).
Their cheapest plan (” Hatchling”) comes with a single domain name, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unrestricted storage, and a totally free SSL certificate. Basically, all of the core features you need for a total site.
That’s about all they provide in their default plans. All of the ‘extra’ stuff, like website backups, Gmail access, SiteLock Tracking, and SEO tools will all cost you extra when it’s time to checkout.
It’s frustrating because many of these features are worded carefully on the site, like “readily available,” to make you think they’re included. Browse the other top hosts we’ve reviewed and you’ll see that much of them, in fact, do toss these into their basic pricing.
It’s only when you get to the very end of the process, when you go to enter your billing info, that you’ll recognize all of these extra features will cost you, well, extra.
Gmail is the basic $5/month or $60/year per user, which is their normal rates. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep many previous versions of your site on file in case you run into any problems.
While the preliminary strategy appears low-cost at first, it begins to become pretty pricey when all is stated and done. Pure Hosting
2. Industry-Standard Pricing ‘Tricks’.
In addition to extra fees, HostGator pulls two rates tricks that are pretty basic in the industry.
The very first is marketing a low rate like $2.75/ month, only for you to recognize that it requires you to prepay for a complete 3 years to really get it. Otherwise, you’re taking a look at $10.95/ month for a real single month’s worth of service.
That’s just the start, though. Due to the fact that on top of this, HostGator’s renewal prices jumps significantly after your initial strategy expires.
Let’s say you go ahead and lock-in that low rate for 3 years. You’ll be getting a respectable deal, no doubt.
The problem starts when it’s time to restore your strategy in three years. At that point, your regular monthly rate for the exact same plan leaps to $6.95/ month (or $250.20 total)– more than double what you just paid for the exact same exact service.
Basically, they’re victimizing the reality that after a couple of years, the probability of you wanting to change services is pretty low. You’re locked in for a while (like a cable television company or gym subscription).
Lots of other hosts we have actually reviewed pull this same stunt. However, that doesn’t suggest we need to like it. Pure Hosting