What Is A Web Hosting Service
HostGator are among the greatest, earliest web hosting business around today, they’re still posting an incredible typical uptime of 99.93% over the past 12 months. What Is A Web Hosting Service
Their basic shared hosting plans included unlimited storage, bandwidth, complimentary domain (for the very first year), and a complimentary SSL certificate. They likewise have fantastic customer support, who linked through a live chat instantly and addressed each concern within a few seconds.
Unfortunately, many additional services, like backups and security, will be added as additional charges. Plus, the renewal rates increase aggressively after your first term expires.
Pros of Using HostGator Shared
HostGator’s uptime efficiency utilized to be a concern in years past. However not anymore, based upon our 12 months’ worth of tracking. What Is A Web Hosting Service
On top of that, their customer support was fast and friendly. They’ll assist move your site over to their service free of charge. And newbies will like a lot of the simple, instinctive alternatives directed their way.
Here’s a quick summary:
1. Steady Uptime of 99.93%.
HostGator has published an average of 99.93% uptime with a bit more than 6 hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen however also not the worst.
The great part is that they have an uptime assurance which says that if they drop below 99.90%, you can receive one month of credit on your account.
Certainly, any scheduled maintenance or impossible-to-predict hacks aren’t factored into this assurance. You will, nevertheless, need to reach out and request for the credit by submitting an assistance ticket to their billing department within one month.
We have actually started to see a few other hosts appear with uptime assurances just recently, and it means all consumers win as a result. Competitors coming out and doing this helps raise the bar for the entire market. It forces everyone else in the market to either match their warranty and raise the basic level of service or threat falling behind.
Last 12-month typical uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. What Is A Web Hosting Service
HostGator’s servers had no problems keeping our website up and live over the past year.
What about their server speed?
HostGator provided an average page loading time of 734 ms over the last 12 months.
This is absolutely not the fastest speed we’ve seen however it’s good enough to get a spot in our pros section. Moreover, HostGator has improved its page filling times quite a lot. Not a very long time earlier, it took more than a 2nd to pack our site.
Why is it important to have a quick page packing time?
Slow page loading times have been shown to affect your visitor’s experience straight. And that has a trickle-down effect to hitting your bottom line, too.
There are a couple of things you can do to accelerate your site without changing hosts. If your host is regularly sluggish, it suggests you’ll constantly be fighting a losing fight.
3. Excellent Support. What Is A Web Hosting Service
Similar to other known companies like SiteGround and Dreamhost, HostGator offers a knowledge base, phone, e-mail, and live chat assistance.
We tested out their live chat alternative.
We asked a simple concern about their shared hosting strategies and got linked to a consumer rep within 2 minutes. The replies were quick and educated.
4. 45-Day Money-Back Warranty.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional two weeks approximately to 45 days.
That means you can utilize them for over a complete month and still get your purchase price back if any problems appear.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s devoted servers, administrative fees, set up costs for customized software application. After combing through many Terms of Service files by now, we’ve discovered that these caveats are fairly typical in the hosting market.
So, for instance, if your strategy included a free domain, they’ll deduct the basic cost of $15.00 for the domain from the refund amount. What Is A Web Hosting Service
There are a few other indicate make. HostGator’s Terms give them up to 90 days to in fact release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are only offered for new plans or accounts. If you formerly signed up for one, and are canceling a renewal or 2nd attempt, you won’t get anything in return.
And lastly, foreign currency refunds are processed based upon the U.S. Dollar exchange rates.
5. Website Security Features Readily Available.
HostGator’s shared hosting plans are fairly bare-bones. You’re getting enough for one site, however not a whole lot of additionals on top of it.
They do offer a couple of additional security features like the capability to include SiteLock keeping track of to your website. This service will run daily, watching out for any possible website breaches or hacks and let you know immediately when they discover it.
They likewise offer Spam Assassin on their email plans to help avoid spam from hitting your inbox in the first place.
The only downside is that SiteLock will cost you a little additional. We’ll expand on this listed below in the Cons, however the sticker price is $1.99/ mo, billed each year at $23.88. What Is A Web Hosting Service
6. Free Site & cPanel Migrations.
If this isn’t your very first site, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them assist move any site files, databases, scripts, and even a domain over for you.
This consists of a full cPanel transfer. If you happened to have multiple site installs (like subdomains for one big site), you’re covered.
All of HostGator’s shared hosting plans featured a single site (or cPanel) migration included. Various strategies, like resellers, for example, will get access to more (as much as 30).
A single totally free website migration isn’t a lot compared to some hosts. It’s still better than absolutely nothing.
7. Really User-Friendly for Beginners.
HostGator is tailor-made for novice blog writers or webmasters. What Is A Web Hosting Service
Their site is complete of tutorials, walkthroughs, and more to help you navigate the dirty world of DNS and information.
They likewise have extra functions for newbies who are seeking to establish a site without the hassle of hiring other people to create, build, and handle everything.
Their website home builder tool, Gator by HostGator, is one of the better ones we have actually examined. It comes with totally free hosting and a domain name, so you just require to buy a single account for all of the necessities.
The adjustable templates are all quite modern, to begin with, and you can easily personalize how they look by dragging and dropping each function. You’ll also get website analytics and a complimentary SSL certificate to help secure your visitors’ personal data (like their physical place).
Gator by HostGator even comes with an eCommerce plan, so you can set up a fully-functioning online shop with stock and more, all without fretting about payment entrances, plugins, or any other unpleasant technology. It simply works. What Is A Web Hosting Service
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, honestly, unexpected (in a good way). We’re likewise fans of their uptime guarantee.
Beyond that, their beginner-friendly approach and valuable customer service mean that there’s a lot to like about their service.
We likewise ran into a couple of problems along the method while checking them out. Here are the most significant problems we found:. What Is A Web Hosting Service
1. Great Deals Of Bonus Charges for ‘True’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with initial prices beginning at just $2.75/ month (for 36 months).
Their most affordable plan (” Hatchling”) includes a single domain, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, endless storage, and a free SSL certificate. Generally, all of the core features you need for a total website.
However, that has to do with all they offer in their default strategies. All of the ‘additional’ things, like website backups, Gmail gain access to, SiteLock Monitoring, and SEO tools will all cost you extra when it’s time to checkout.
It’s frustrating due to the fact that a lot of these functions are worded thoroughly on the site, like “offered,” to make you think they’re included. Search the other top hosts we have actually evaluated and you’ll see that much of them, in fact, do throw these into their fundamental rates.
It’s only when you get to the very end of the process, when you go to enter your billing information, that you’ll understand all of these extra features will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their regular prices. But then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they do not even keep lots of previous variations of your website on file in case you encounter any issues.
While the initial plan appears low-cost at initially, it starts to end up being quite costly when all is stated and done. What Is A Web Hosting Service
2. Industry-Standard Rates ‘Tricks’.
In addition to extra fees, HostGator pulls two prices tricks that are quite basic in the industry.
The very first is advertising a low rate like $2.75/ month, only for you to recognize that it requires you to prepay for a full 3 years to really get it. Otherwise, you’re taking a look at $10.95/ month for a real single month’s worth of service.
That’s simply the beginning. Since on top of this, HostGator’s renewal pricing jumps dramatically after your initial strategy ends.
Let’s state you go ahead and lock-in that low rate for 3 years. You’ll be getting a respectable deal, no doubt.
The difficulty begins when it’s time to renew your plan in 3 years. At that point, your monthly rate for the exact same strategy leaps to $6.95/ month (or $250.20 total)– more than double what you just paid for the very same exact service.
Basically, they’re preying on the reality that after a couple of years, the likelihood of you wishing to change services is quite low. You’re locked in for a while (like a cable business or gym membership).
Great deals of other hosts we’ve evaluated pull this exact same stunt. That does not mean we have to like it. What Is A Web Hosting Service