What Is Web Hosting Service
HostGator are one of the greatest, earliest web hosting companies around today, they’re still publishing an unbelievable typical uptime of 99.93% over the past 12 months. What Is Web Hosting Service
Their fundamental shared hosting plans included unrestricted storage, bandwidth, totally free domain (for the very first year), and a totally free SSL certificate. They also have great client service, who connected through a live chat instantly and responded to each concern within a couple of seconds.
Unfortunately, lots of extra services, like backups and security, will be tacked on as additional fees. Plus, the renewal rates increase strongly after your very first term ends.
Pros of Using HostGator Shared
HostGator’s uptime efficiency used to be a concern in years past. But not anymore, based upon our 12 months’ worth of tracking. What Is Web Hosting Service
Their client service was fast and friendly. They’ll help move your site over to their service totally free. And novices will like a lot of the basic, instinctive options directed their way.
Here’s a fast summary:
1. Steady Uptime of 99.93%.
HostGator has posted an average of 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the best uptime we’ve seen but also not the worst.
The good part is that they have an uptime guarantee which states that if they drop listed below 99.90%, you can receive one month of credit on your account.
Undoubtedly, any planned maintenance or impossible-to-predict hacks aren’t factored into this warranty. You will, however, have to reach out and request for the credit by submitting an assistance ticket to their billing department within thirty days.
We’ve begun to see a few other hosts pop up with uptime assurances just recently, and it suggests all consumers win as a result. Competitors coming out and doing this assists raise the bar for the entire industry. It forces everyone else in the market to either match their assurance and raise the standard level of service or risk falling behind.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Good Load Time 734 ms. What Is Web Hosting Service
HostGator’s servers had no problems keeping our site up and live over the past year.
What about their server speed?
HostGator delivered a typical page packing time of 734 ms over the last 12 months.
This is certainly not the fastest speed we’ve seen however it’s decent enough to get a spot in our pros area. HostGator has actually enhanced its page loading times quite a lot. Not a long time ago, it took more than a second to fill our site.
Why is it important to have a fast page packing time?
Slow page loading times have been revealed to affect your visitor’s experience directly. And that has a trickle-down effect to striking your bottom line, too.
There are a couple of things you can do to speed up your website without changing hosts. However if your host is consistently sluggish, it indicates you’ll constantly be combating a losing fight.
3. Great Support. What Is Web Hosting Service
Comparable to other known providers like SiteGround and Dreamhost, HostGator supplies a knowledge base, phone, e-mail, and live chat support.
We tested out their live chat option.
We asked a simple question about their shared hosting plans and got linked to a client associate within two minutes. The replies were fast and knowledgeable.
4. 45-Day Money-Back Guarantee.
HostGator is so confident in their service that they extend the industry-average 30-day refund policy an additional 2 weeks approximately to 45 days.
That implies you can utilize them for over a full month and still get your purchase price back if any concerns pop up.
This 45-day money-back warranty applies to all shared, reseller, and VPS hosting packages.
The only catch is that this does not apply to HostGator’s devoted servers, administrative charges, set up costs for custom software application. After combing through many Terms of Service documents by now, we’ve discovered that these caveats are relatively common in the hosting industry.
So, for instance, if your strategy consisted of a totally free domain name, they’ll subtract the basic charge of $15.00 for the domain from the refund quantity. What Is Web Hosting Service
There are a couple of other points to make. HostGator’s Terms provide as much as 90 days to actually release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just available for new strategies or accounts. If you formerly signed up for one, and are canceling a renewal or 2nd attempt, you will not get anything in return.
And last but not least, foreign currency refunds are processed based upon the U.S. Dollar exchange rates.
5. Website Security Includes Readily Available.
HostGator’s shared hosting plans are fairly bare-bones. You’re getting enough for one site, however not a great deal of extras on top of it.
They do use a couple of additional security functions like the ability to add SiteLock monitoring to your website. This service will run daily, keeping an eye out for any potential website breaches or hacks and let you understand immediately when they find it.
They also provide Spam Assassin on their email prepares to help avoid spam from hitting your inbox in the first place.
The only drawback is that SiteLock will cost you a little extra. We’ll expand on this below in the Cons, but the price tag is $1.99/ mo, billed each year at $23.88. What Is Web Hosting Service
6. Free Website & cPanel Migrations.
If this isn’t your very first site, and you’re attempting to move an existing one over, HostGator’s got your back.
You’ll have one month after sign-up to contact us and have them help move any site files, databases, scripts, and even a domain name over for you.
This includes a full cPanel transfer. So if you occurred to have several site installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting plans featured a single site (or cPanel) migration consisted of. Various plans, like resellers, for example, will get access to more (as much as 30).
A single free website migration isn’t a lot compared to some hosts. It’s still better than nothing.
7. Very User-Friendly for Beginners.
HostGator is tailor-made for beginner bloggers or web designers. What Is Web Hosting Service
Their site is full of tutorials, walkthroughs, and more to assist you navigate the dirty world of DNS and information.
They likewise have additional features for novices who are seeking to establish a site without the hassle of hiring other people to create, build, and handle whatever.
Their site home builder tool, Gator by HostGator, is one of the much better ones we’ve reviewed. It comes with free hosting and a domain, so you simply require to purchase a single account for all of the needs.
The personalized design templates are all pretty modern, to begin with, and you can quickly customize how they look by dragging and dropping each feature. You’ll likewise get site analytics and a complimentary SSL certificate to assist protect your visitors’ personal data (like their physical area).
Gator by HostGator even includes an eCommerce plan, so you can set up a fully-functioning online store with stock and more, all without worrying about payment gateways, plugins, or any other untidy technology. It just works. What Is Web Hosting Service
Cons of Using HostGator Shared.
HostGator’s regularly strong uptime was, honestly, unexpected (in a good way). We’re likewise fans of their uptime guarantee.
Beyond that, their beginner-friendly method and practical customer care imply that there’s a lot to like about their service.
Unfortunately, we also faced a few issues along the way while checking them out. Here are the greatest problems we found:. What Is Web Hosting Service
1. Great Deals Of Additional Charges for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting strategies are cheap, with initial pricing beginning at only $2.75/ month (for 36 months).
Their least expensive strategy (” Hatchling”) includes a single domain name, one-click setups of popular apps like WordPress, Joomla, and more, unmetered bandwidth, unlimited storage, and a totally free SSL certificate. Essentially, all of the core features you require for a total site.
However, that has to do with all they supply in their default plans. All of the ‘additional’ stuff, like site backups, Gmail access, SiteLock Tracking, and SEO tools will all cost you additional when it’s time to checkout.
It’s frustrating since many of these functions are worded carefully on the site, like “offered,” to make you believe they’re consisted of. Search the other leading hosts we have actually reviewed and you’ll see that much of them, in fact, do toss these into their standard pricing.
It’s just when you get to the very end of the process, when you go to enter your billing information, that you’ll understand all of these additional features will cost you, well, extra.
Gmail is the standard $5/month or $60/year per user, which is their typical prices. Then SiteLock will cost you $19.99/ year, CodeGuard (to backup your websites) will cost you $23.95/ year, and they do not even keep numerous previous variations of your site on file in case you run into any problems.
While the preliminary strategy seems low-cost at initially, it begins to end up being pretty pricey when all is stated and done. What Is Web Hosting Service
2. Industry-Standard Prices ‘Techniques’.
In addition to additional costs, HostGator pulls 2 prices tricks that are pretty standard in the market.
The first is marketing a low rate like $2.75/ month, only for you to recognize that it needs you to prepay for a full three years to in fact get it. Otherwise, you’re looking at $10.95/ month for a real single month’s worth of service.
That’s just the beginning, though. Because on top of this, HostGator’s renewal rates leaps dramatically after your preliminary strategy expires.
So let’s state you go on and lock-in that low rate for 3 years. You’ll be getting a respectable deal, no doubt.
The trouble begins when it’s time to renew your plan in three years. At that point, your monthly rate for the very same plan leaps to $6.95/ month (or $250.20 overall)– more than double what you just spent for the very same precise service.
Essentially, they’re preying on the reality that after a couple of years, the possibility of you wishing to change services is quite low. You’re locked in for a while (like a cable company or gym membership).
Great deals of other hosts we have actually evaluated pull this exact same stunt. However, that does not suggest we have to like it. What Is Web Hosting Service