Who Is Hosting My Site
HostGator are one of the greatest, oldest web hosting companies around today, they’re still publishing an extraordinary average uptime of 99.93% over the past 12 months. Who Is Hosting My Site
Their basic shared hosting plans come with unlimited storage, bandwidth, complimentary domain (for the very first year), and a free SSL certificate. They also have terrific client service, who connected through a live chat instantly and addressed each concern within a couple of seconds.
Numerous additional services, like backups and security, will be tacked on as additional charges. Plus, the renewal rates increase aggressively after your first term ends.
Pros of Using HostGator Shared
HostGator’s uptime performance used to be a concern in years past. Not any longer, based on our 12 months’ worth of tracking. Who Is Hosting My Site
Their client service was quick and friendly. They’ll assist move your site over to their service totally free. And newbies will like a lot of the simple, intuitive choices directed their method.
Here’s a quick summary:
1. Steady Uptime of 99.93%.
HostGator has actually published approximately 99.93% uptime with a bit more than six hours of downtime over the last 12 months. That’s not the very best uptime we’ve seen however also not the worst.
The excellent part is that they have an uptime assurance which states that if they drop below 99.90%, you can get one month of credit on your account.
Obviously, any planned upkeep or impossible-to-predict hacks aren’t factored into this assurance. You will, however, have to connect and ask for the credit by sending an assistance ticket to their billing department within 30 days.
We’ve started to see a couple of other hosts turn up with uptime guarantees just recently, and it indicates all consumers win as a result. Competitors coming out and doing this assists raise the bar for the entire industry. It requires everyone else in the market to either match their guarantee and raise the basic level of service or danger falling back.
Last 12-month average uptime:.
March 2021: 99.95%.
February 2021: 99.99%.
January 2021: 99.97%.
December 2020: 100%.
November 2020: 99.99%.
October 2020: 99.99%.
September 2020: 99.50%.
August 2020: 99.99%.
July 2020: 99.98%.
June 2020: 99.99%.
May 2020: 99.96%.
April 2020: 99.78%.
2. Decent Load Time 734 ms. Who Is Hosting My Site
HostGator’s servers had no issues keeping our website up and live over the past year.
However what about their server speed?
HostGator delivered a typical page packing time of 734 ms over the last 12 months.
This is certainly not the fastest speed we’ve seen however it’s decent enough to get a spot in our pros section. Additionally, HostGator has actually enhanced its page packing times rather a lot. Not a very long time ago, it took more than a second to pack our website.
Why is it crucial to have a quick page packing time?
Sluggish page packing times have actually been revealed to impact your visitor’s experience straight. And that has a trickle-down effect to hitting your bottom line, too.
There are a few things you can do to accelerate your site without switching hosts. However if your host is consistently slow, it indicates you’ll constantly be fighting a losing battle.
3. Excellent Support. Who Is Hosting My Site
Comparable to other known service providers like SiteGround and Dreamhost, HostGator supplies a knowledge base, phone, email, and live chat support.
We evaluated out their live chat choice.
We asked a simple question about their shared hosting strategies and got connected to a customer representative within 2 minutes. The replies were fast and educated.
4. 45-Day Money-Back Assurance.
HostGator is so positive in their service that they extend the industry-average 30-day refund policy an additional 2 weeks approximately to 45 days.
That means you can use them for over a complete month and still get your purchase price back if any concerns appear.
This 45-day money-back assurance applies to all shared, reseller, and VPS hosting plans.
The only catch is that this does not apply to HostGator’s dedicated servers, administrative costs, set up fees for custom-made software application. After combing through numerous Terms of Service documents by now, we have actually discovered that these caveats are relatively typical in the hosting market.
So, for example, if your strategy consisted of a complimentary domain, they’ll deduct the basic fee of $15.00 for the domain from the refund amount. Who Is Hosting My Site
There are a couple of other indicate make. HostGator’s Terms give them up to 90 days to actually release a refund. No refunds will be given on checks, money orders, Western Union payments, or bank wire transfers, either.
Refunds are just available for new strategies or accounts. So if you formerly registered for one, and are canceling a renewal or second effort, you won’t get anything in return.
And finally, foreign currency refunds are processed based upon the U.S. Dollar currency exchange rate.
5. Site Security Includes Available.
HostGator’s shared hosting strategies are relatively bare-bones. You’re getting enough for one website, but not a lot of extras on top of it.
They do provide a few additional security features like the capability to include SiteLock keeping track of to your website. This service will run daily, looking out for any possible site breaches or hacks and let you know immediately when they find it.
They likewise provide Spam Assassin on their e-mail plans to help prevent spam from striking your inbox in the first place.
The only drawback is that SiteLock will cost you a little additional. We’ll expand on this below in the Cons, but the sticker price is $1.99/ mo, billed annually at $23.88. Who Is Hosting My Site
6. Free Site & cPanel Migrations.
If this isn’t your very first website, and you’re trying to move an existing one over, HostGator’s got your back.
You’ll have thirty days after sign-up to contact us and have them help move any website files, databases, scripts, and even a domain name over for you.
This consists of a complete cPanel transfer. If you occurred to have several website installs (like subdomains for one large site), you’re covered.
All of HostGator’s shared hosting plans included a single site (or cPanel) migration consisted of. Different strategies, like resellers, for instance, will get access to more (approximately 30).
A single totally free website migration isn’t a lot compared to some hosts. It’s still better than absolutely nothing.
7. Really User-Friendly for Beginners.
HostGator is tailor-made for novice bloggers or webmasters. Who Is Hosting My Site
Their site has plenty of tutorials, walkthroughs, and more to help you browse the dirty world of DNS and information centers.
They also have extra functions for newbies who are aiming to set up a site without the inconvenience of employing other individuals to design, construct, and handle everything.
Their site contractor tool, Gator by HostGator, is one of the better ones we have actually reviewed. It comes with totally free hosting and a domain name, so you simply need to purchase a single represent all of the needs.
The customizable design templates are all quite modern, to begin with, and you can easily tailor how they look by dragging and dropping each function. You’ll likewise get website analytics and a free SSL certificate to assist protect your visitors’ personal data (like their physical place).
Gator by HostGator even comes with an eCommerce plan, so you can set up a fully-functioning online store with stock and more, all without stressing over payment gateways, plugins, or any other unpleasant innovation. It just works. Who Is Hosting My Site
Cons of Using HostGator Shared.
HostGator’s consistently strong uptime was, frankly, surprising (in an excellent way). We’re likewise fans of their uptime warranty.
Beyond that, their beginner-friendly technique and handy customer service mean that there’s a lot to like about their service.
We likewise ran into a couple of concerns along the way while evaluating them out. Here are the biggest issues we discovered:. Who Is Hosting My Site
1. Lots of Extra Costs for ‘Real’ Backups, Gmail, and Malware.
HostGator’s shared hosting plans are cheap, with initial rates beginning at just $2.75/ month (for 36 months).
Their cheapest strategy (” Hatchling”) comes with a single domain, one-click installations of popular apps like WordPress, Joomla, and more, unmetered bandwidth, endless storage, and a totally free SSL certificate. Generally, all of the core features you need for a complete site.
However, that has to do with all they offer in their default strategies. All of the ‘additional’ stuff, like website backups, Gmail gain access to, SiteLock Tracking, and SEO tools will all cost you extra when it’s time to checkout.
It’s disappointing due to the fact that a number of these features are worded thoroughly on the website, like “readily available,” to make you believe they’re consisted of. Browse the other top hosts we have actually reviewed and you’ll see that a lot of them, in fact, do toss these into their basic prices.
It’s only when you get to the very end of the process, when you go to enter your billing details, that you’ll understand all of these additional features will cost you, well, additional.
Gmail is the basic $5/month or $60/year per user, which is their typical prices. But then SiteLock will cost you $19.99/ year, CodeGuard (to backup your sites) will cost you $23.95/ year, and they don’t even keep many previous variations of your site on file in case you encounter any problems.
While the preliminary plan seems inexpensive at first, it begins to become quite expensive when all is said and done. Who Is Hosting My Site
2. Industry-Standard Pricing ‘Techniques’.
In addition to extra fees, HostGator pulls two rates tricks that are pretty basic in the market.
The first is marketing a low rate like $2.75/ month, only for you to realize that it needs you to prepay for a full three years to really get it. Otherwise, you’re looking at $10.95/ month for an actual single month’s worth of service.
That’s simply the beginning. Because on top of this, HostGator’s renewal pricing jumps significantly after your preliminary plan ends.
So let’s say you go on and lock-in that low rate for three years. You’ll be getting a pretty good deal, no doubt.
The trouble starts when it’s time to restore your strategy in three years. At that point, your month-to-month rate for the same strategy leaps to $6.95/ month (or $250.20 overall)– more than double what you just spent for the exact same exact service.
Essentially, they’re taking advantage of the truth that after a couple of years, the probability of you wishing to change services is quite low. So you’re secured for a while (like a cable television company or fitness center subscription).
Lots of other hosts we’ve reviewed pull this same stunt. Nevertheless, that does not suggest we have to like it. Who Is Hosting My Site